PT Host | White Willow

The World Equestrian Center – Ocala is seeking a gracious and poised Host to join the opening team of White Willow; our refined Asian dining concept located within the prestigious Equestrian Manor. This role is ideal for a hospitality professional who embodies warmth, elegance, and a commitment to creating memorable first impressions.

As a Host at White Willow, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your presence will reflect the World Equestrian Center’s core values of Quality, Class, and Distinction.

Primary Responsibilities

• Greet guests with warmth and professionalism, creating a welcoming and luxurious atmosphere from the moment they arrive.
• Manage reservations and seating assignments with precision, ensuring optimal flow and guest satisfaction.
• Maintain an organized and elegant front desk area, reflecting the aesthetic and standards of White Willow.
• Communicate effectively with the service team to coordinate seating and accommodate special requests.
• Assist with guest inquiries, providing knowledgeable and courteous responses.
• Monitor wait times and provide accurate updates to guests with grace and attentiveness.
• Support the execution of private dining and special events through guest coordination and front-of-house assistance.
• Uphold the highest standards of appearance, demeanor, and service etiquette.
• Maintain discretion and professionalism when interacting with high-profile guests.
• Collaborate with management to implement feedback-driven improvements in guest experience.
  
  

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.  This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.

• Ability to stand and walk for extended periods.
• Clear and effective communication in both verbal and written formats.
• Ability to remain composed and professional in a fast-paced environment.
  
  

Qualifications, Education, Experience, Skills And Abilities

• Minimum of 1 year experience in a host or guest-facing role within an upscale or fine dining environment.
• Exceptional interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Familiarity with reservation systems and POS platforms preferred.
• Professional appearance and demeanor.
• Ability to multitask and remain calm under pressure.
• Availability to work evenings, weekends, holidays, and special events.
  
  

The World Equestrian Center is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.