Customer Service Officer

Job Description

**Job Description:**

Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service.

Responsibilities

• Handle incoming customer inquiries via phone and email with professionalism and efficiency.
• Resolve client issues promptly and escalate when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Provide clients with detailed information about our services and processes.
  
  

Qualifications

**Qualifications:**

• Proven experience in customer service or client-facing roles.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM systems is a plus.
  
  

Additional Information

Benefits

• Competitive salary: $57,000 – $61,000 annually.
• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Health and wellness benefits package.
• Full-time employment.