Health Enrollment Advisor

At Enroll365, we specialize in delivering innovative, personalized benefit solutions that empower individuals and organizations to navigate the complex world of healthcare with confidence. Based in Salt Lake City, we’ve built a culture rooted in respect, hard work, and fun — because when you love what you do and the people you do it with, remarkable things happen.

We are seeking a Health Insurance Enrollment Advisor (Seasonal) to support individuals during the peak enrollment season. This is a full-time position running now through February, with the possibility of returning in future enrollment seasons or transitioning into a permanent role. If you’re passionate about helping people, make informed healthcare decisions, this is an excellent opportunity to join a collaborative and client-focused team.

Position Summary

As a Health Insurance Enrollment Advisor, you will serve as a licensed professional and trusted resource for individuals seeking health coverage. You’ll guide clients through plan options, educate them on benefits, and support them through the enrollment process. This role is ideal for a motivated communicator with strong customer service skills and a passion for helping people.

Key Responsibilities

• Serve as the primary point of contact for individuals seeking health coverage.
• Educate clients on health insurance plan options, pricing, and benefits to support confident decision-making.
• Guide clients step-by-step through the enrollment process, including documentation, application, and follow-up.
• Respond promptly to client inquiries via phone, email, and chat, resolving issues with professionalism.
• Maintain accurate and detailed records of client communications, application status, and outcomes.
• Collaborate with internal teams to ensure a smooth and supportive enrollment experience.
• Stay up to date on marketplace health plan options and relevant regulatory updates.
• Contribute to team success in meeting enrollment season goals.
  
  

Qualifications

• Active health insurance license preferred
• Prior experience in customer service, sales, or health insurance advising preferred.
• Strong knowledge of individual health insurance plans, including coverage options and pricing structures.
• Excellent verbal and written communication skills with the ability to explain complex topics clearly.
• Strong interpersonal skills with a customer-first, consultative approach.
• Highly organized with strong attention to detail and time management skills.
• Self-motivated, adaptable, and able to work in a fast-paced environment.
• Proficiency in Microsoft Office and comfort with new software, including enrollment platforms and CRMs.
  
  

Working Conditions & Essential Functions

• This position enjoys the benefits and climate control of a quiet office environment. Employees are provided with ergonomically sound workspaces. Work is accomplished at a computer terminal either sitting or standing. Employees must access, input and retrieve information from the computer system. Comfort and efficiency are considered in employee workspaces. Daily work includes computer interfacing, data entry, communications (electronic and physical), movement throughout the office, attending meetings, etc.
• Physical demands include the ability to lift and move objects (typically 0 – 10 lbs), visually monitor information/data on a computer screen.
• The working environment described above provides a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
  
  

This job description is not designed to cover every scenario or an all-inclusive list of activities, duties, or responsibilities that are required of the employee. Other assigned duties may be added or expected from the company.