Chief Operating Officer

Department: Legal Operations

Location: Jacksonville, Florida

Description

Jimerson Birr is a systems-aware, client-obsessed law firm on a mission to scale with discipline and impact. We are seeking a Chief Operating Officer (COO) to join our leadership team as the driver of execution and accountability.

This role is built for a leader who thrives in motion, decisive, self-reliant, and energized by projects, deadlines, and results. You will set the tempo, turn strategy into action, and ensure the operating system runs at full power. With authority to mobilize teams, enforce discipline, and solve problems in real time, you’ll transform vision into outcomes and momentum into growth.

At JB, frameworks like EOS and OKRs are there to serve outcomes. You’ll use them strategically to connect people, streamline processes, and optimize technology around shared goals. If you’re persuasive, collaborative, and relentless about execution, this is your chance to shape the operational core of a dynamic, nationally recognized firm.

Key Responsibilities

What You’ll Do

• Turn strategy into action. Break long-term goals into 90-day plans with clear milestones and accountability.
• Enforce discipline. Lead EOS cadences (Level 10s, Rocks, scorecards) and ensure commitments are delivered on time.
• Direct and delegate. Drive big-picture priorities while ensuring details are handled by managers and team leaders.
• Maintain momentum. Adapt to shifting priorities and deadlines without losing focus or progress.
• Lead persuasively. Use dynamic communication to win buy-in, resolve conflicts, and push initiatives forward.
• Hold the line. Keep leaders accountable for KPIs, client satisfaction, and workflow discipline—no drift, no surprises.
• Protect the enterprise. Safeguard firm operations by enforcing compliance with legal, ethical, and regulatory standards.
• Advance technology. Champion adoption and optimization of legal tech platforms to strengthen efficiency and consistency.
• Engineer scalability. Continuously refine workflows, resource allocation, and process automation to expand capacity.
• Plan for resilience. Develop and maintain contingency and continuity plans that keep the firm moving forward under any circumstances.
  
  

Who You Are

• Thrive on projects, deadlines, and variety—restless when things stall.
• Balance analytical problem-solving with strong communication and people skills.
• Prefer to focus on big-picture outcomes but ensure details don’t fall through the cracks.
• Collaborative, willing to compromise when needed, but confident in enforcing standards.
• Tenacious and self-directed, comfortable setting priorities and leading teams toward them.
• Adaptable under pressure; focused on progress, not maintenance.
  
  

Skills, Knowledge And Expertise

• 10+ years of leadership in operations, project management, and professional services.
• Proven ability to design and enforce systems that drive accountability.
• Experience with EOS or other execution frameworks highly preferred.
• Strong communication, persuasion, and leadership skills.
• High adaptability under shifting priorities, time pressures, and organizational challenges.
• MBA is a plus but not required.
  
  

Benefits

Why Join Jimerson Birr?

At Jimerson Birr, we believe in winning for our clients and for our people. As a multi-award-winning law firm recognized as a “Best Place to Work” and one of Florida’s “Fastest Growing Companies,” we don’t just offer jobs—we build careers.

• Top-Tier Culture: Learn more about our collaborative, professional, and empowering workplace here.
• Growth & Recognition: High achievers receive mentorship, growth tracks, and merit-based promotions.
• Values-Driven: We live our core values—Commitment to Service. Commitment to Quality. Commitment to Results.
  
  

We’ve found that the key to doing great work is to love what you do and respect who you do it with. To continue reading about our firm, visit our website Jimerson Birr.

Our atmosphere and award-winning firm culture is collegial and professional, and our shared commitment to professional development is superior to our contemporaries. Learn more about our firm culture here: JB Firm Culture: JB FOR ME.

Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity and marital status.