Training and Development Manager

JACKSON, MS, BIRMINGHAM, AL, NASHVILLE, TN, BATON ROUGE, LA, OR COLUMBIA, SC

Neel-Schaffer is seeking applications from qualified individuals for the position of Training and Development Manager. This position can be based in one of five locations: Jackson, MS; Birmingham, AL; Nashville, TN; Baton Rouge, LA; or Columbia, SC.

The Training and Development Manager designs, implements, monitors, and evaluates the organization’s knowledge management and learning strategies.The Manager will be responsible for the design and development of the organization’s training and development programs by recommending and implementing necessary procedures, processes, and systems to create efficiencies in these programs by creating an enabling environment that encourages a culture of knowledge sharing and learning.

The Manager will implement a knowledge infrastructure that supports informed decision making and continuous learning to support management and staff in delivering their operational tasks in the most effective manner. The Manager will develop, lead, and implement long-term strategies and short-term initiatives to assist in the implementation and realization of corporate strategic initiatives. The Manager will monitor and advise the SVP Human Resources on developments related to training and development as it relates to potential business impacts.

Role/Essential Duties And Responsibilities

• Lead and manage employee development and Knowledge Management and Learning (KML) Programs:
• Collaborate with management to develop, implement, and execute the training and development strategies.
• Ensure training and development strategies are in close alignment, and agreement with strategic objectives and improve employee engagement.
• Collaborate with key stakeholders and SMEs to develop training and development programs.
• Ensure training and development strategies are integrated throughout organization.
• Encourage knowledge sharing and learning culture throughout the organization.
• Develop and facilitate efforts to promote continuous improvement of the training and development programs and to inform strategic decision making.

• Lead initiatives to strengthen individual and organizational learning activities:
• Lead in partnership with the SVP Human Resources and key stakeholders in the development and execution of the learning program.
• Develop and oversee learning opportunities to support the individual career development plans of employees.Develop and oversee processes and systems to strengthen learning of the organization.
• Lead initiatives to strengthen knowledge sharing, collaboration, and innovation:
• Develop and oversee the implementation of the knowledge management strategy, framework, and policies for the organization to drive collaboration and innovation.
• Identify creative strategies to generate and share knowledge with an emphasis on leveraging good practices, improving processes, and supporting organizational effectiveness.
• Lead initiatives to strengthen employee engagement and business culture:
• Ensure everyone sees clear purpose and meaning in their work and knows NS recognizes their value.
• Ensure everyone has an individual career development plan and career path to match strengths.
• Ensure support and training are in place to help managers care for and coach employees.
• Ensure process and training for timely, meaningful feedback/conversations.
• Ensure focus on strengths-based performance approaches and team growth.
• Recommend and advocate for healthy work life balance policies and overall employee wellbeing.
  

Supervisory Responsibilities

Provide oversight and management of staff, consultants, and vendors hired to provide knowledge management and learning services and support.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to cultivate relationships with employees to develop trust and candor.
• Ability to listen to and effectively communicate with employees and management.
• Ability to encourage, motivate and lead people.
• Ability to assess and understand individual and organizational training and development needs.
• Ability to facilitate organizational change management. Ability to engage champions and collaborate with employees to reach goals.
• Ability to identify, capture, validate training and development assets for use.
• Ability to objectively assess and analyze the skills, competencies, and expertise of co-workers.
• Ability to systematically reflect on past efforts to continuously improve.
• Ability to conduct capturing activities such as surveys, interviews, observations, and group discussions.
• Ability to address training and development needs and develop training.
• Ability to implement training and development infrastructure to support programs.
• Ability to monitor and evaluate effectiveness of training and development programs.
• Ability to develop proficiency in skills and competencies required for this role.
  
  

Education, Experience And Registration

• Bachelor’s degree required.
• Additional education/training in knowledge management, instructional design, organizational learning, or a related field desired.
• At least 10 years of experience or applied experience in developing, managing, and implementing knowledge management and learning strategies, with a focus on program management, instructional design, and facilitation.
• Ability to obtain certification in knowledge management and/or talent development.
  
  

Equal Opportunity Employer