Manager, Audio, Visual, and Broadcast Operations

The Opportunity

The AVB (Audio, Video, Broadcast) Operations Manager is responsible for the programming, operation and maintenance of the arena scoreboards, video boards and scoring system. The AVB Operations Manager will also oversee and assist in the installation and operation of courtside technology for basketball events as well as special event technology requirements for all other events and manage the maintenance and operation of the arena audio systems and theatrical lighting systems.

In This Role You Will

• Manage all aspects of FedExForum video/LED boards, including the programming, maintenance and operation of the Daktronics integrated system;
• Manage the installation and operation of the basketball courtside setup; including the NBA Stats/IDS system, radio and television broadcasting requirements and scoring control system;
• Work with in-house Broadcast Department to coordinate the development of graphics and elements for use on the video / LED board system;
• Manage the operation and maintenance of the arena audio systems; includes the arena bowl and satellite audio systems in all ancillary spaces;
• Maintain a preventive maintenance schedule for all systems managed;
• Manage and coordinate event requirements for phone, data and internet access;
• Responsible for processing orders and coordinate the billing for technology services used by events;
• Assist in the development and management of the Arena Operations, IT and Capital Improvement Project budgets as requested;
• Responsible for working with other Arena Operations personnel with regards to event planning and scheduling;
• Scheduling of an Audio Operator for games and events; includes managing and supervising part time staff during events;
• Review timesheets, work schedules and wage computation for accuracy;
• Assist with day-to-day issues and support requests as needed;
• Assist Broadcast engineering team with internal utilities needs as required;
• Involved in the planning and implementation of special events and promotional activities requiring external and internal services;
• Other duties as assigned.
  
  

The Experience You Will Bring

• Five years of experience with large scale events or arena operations
• Bachelor’s degree in related field or equivalent combination of education and experience
• Extensive knowledge of Audio / Video / Scoreboard systems, with experience in the maintenance and operation of Daktronics systems preferred
• Thorough knowledge of the NBA Technical requirements
• Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner with internal and external clients at all levels within an organization
• Strong communication skills, both verbal and written, and exceptional inter-personal skills
• Must be able to work evenings, weekends and holidays, as required
• Ability to manage multiple activities during a single event and under time constraints
• Must have a passion for basketball and the fast-paced world of special events
  
  

Nice To Have

• Knowledge of sports and entertainment, specifically NBA basketball.
  
  

What We Offer

At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.

Keeping You Healthy

• Industry leading health coverage
• Short and Long-term disability
• Team Member and Dependent Life Insurance
• Group Voluntary Benefits
• Wellness programs through EAP and Headspace
  
  

Discounts and Perks

• Matching 401(k)
• Employee Assistance Program
• Tuition Reimbursement
• Team Store Discounts
• Happy Hours and other fun activities
• Qualified parking and game night meals
• NBA Sponsored Discount Programs
• Employee Referral Bonuses
• Employee Recognition Programs
  
  

Taking Time Off

• Generous Paid Time Off
• Holiday Pay
• Paid Parental Leave
  
  

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.