Credit & AR Manager
Johnstone Supply
Date: 6 hours ago
City: Sioux Falls, SD
Contract type: Full time
Position Purpose
Oversees accounts receivables and the full credit granting, monitoring, and collections process. Applies the company’s credit policy consistently, conducts periodic reviews of existing customers, and evaluates the creditworthiness of new customers.
Essential Job Results
Education and Experience
Oversees accounts receivables and the full credit granting, monitoring, and collections process. Applies the company’s credit policy consistently, conducts periodic reviews of existing customers, and evaluates the creditworthiness of new customers.
Essential Job Results
- Assess and research the creditworthiness of existing and new customers.
- Make prompt credit decisions for in-store customers.
- Negotiate terms and conditions with customers.
- Ensure timely collection of accounts receivable.
- Create and manage payment plans for past due customers.
- Identify delinquent accounts, prepare documentation, and forward to collection agencies or attorneys.
- Reconcile past and current payments to ensure account accuracy; monitor accounts for irregularities and bad debts.
- Communicate with customers to encourage payment; document conversations and follow up.
- Manage relationships with collection agencies, credit reporting agencies, and credit insurance providers.
- Maintain customer files (applications, references, exemption certificates, etc.), ensuring documents are current and uploaded per documentation retention guidelines.
Education and Experience
- Bachelors degree in Finance, Accounting, or Economics (preferred), or equivalent education/experience.
- Minimum of two years of relevant experience.
- Knowledge of GAAP for all areas of accounting responsibility, including accounts receivable and bad debt reserves.
- Credit analysis and collection process expertise.
- Wholesale distribution experience (preferred).
- Advanced MS Excel (VLOOKUPs, Pivot Tables), Word, and Outlook skills.
- Strong problem-solving and analytical skills; detail-oriented with business acumen.
- Ability to support business leaders and drive profitable growth through credit analysis.
- Capacity to challenge strategies and propose recommendations.
- Skill in distilling complex data into clear insights and visualizations.
- Ability to explain account details, payment terms, and collection policies to customers.
- Ability to resolve past due balances while maintaining positive relationships.
- Negotiation skills for payment plans or settlements within company policy.
- Professionalism, empathy, and patience in all customer interactions.
- Strong verbal and written communication; ability to prepare financial synopses.
- Commitment to teamwork and building effective relationships.
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