Manager, Facilities

The Opportunity

Oversees the organization’s facilities, ensuring efficient operations, cost-effective maintenance, and strategic vendor management. Provide proactive engagement with branches, reduce service costs, and ensure continuity in facilities management. Delegate facility work orders and ensure all work is performed in accordance with our service level agreements.

You Are

Project and Resource Management

You are detail focused but also organized and as a result regularly meet deadlines. You can manage multiple projects, budgets and resources simultaneously.

Customer Focused

You are an active listener and attentive to the needs of your customer. Wherever possible you anticipate customer needs before they request.

Collaborative

You develop strong relationships with others including team members, vendors, and tenants. You are able to partner with others to find mutually beneficial solutions to facilities problems.

Key Responsibilities

• Facility Operations and Maintenance:
• Oversees the maintenance and condition of Credit Union property, managing work orders, service requests, and vendor coordination.
• Proactively meets with branch managers to assess and address facility needs. Conducts regular inspections of these facilities to identify and resolve maintenance issues.
• Manages construction, remodeling, and repair projects as assigned; including building renovations, furniture reconfigurations, branch renovation and design.
• Creates and ensures effective work order processes and procedures.
• Responsible for the planning and oversight of capital repairs and life cycles of all building and equipment components.
• Develops and maintains a preventative maintenance program to reduce costs and extend asset life. Coordinates routine maintenance tasks to minimize unplanned interruptions.
• Responsible for mandatory testing of life safety systems, generator, UPS, and building ventilation and HVAC.
• First Responder for after-hour emergencies including emergency maintenance requests by staff, tenants, and building systems.
• Tenant and Space Management
• Implements tenant-focused facility management strategies designed to enhance satisfaction, address concerns promptly, and foster long-term relationships. Ensures compliance with all terms of the leases.
• Manages tenant fit outs and leasehold improvements.
• Maintains a positive and productive relationship with tenants.
• Responsible for efficient space utilization and internal department space needs; assists in furniture reconfiguration and determines department needs and satisfies their requirements. Procures move vendors as needed.
• Vendor & Contract Management
• Responsible for contract administration for all facility vendors. Manages facility-related vendor relationships.
• Evaluates all vendors to ensure adequate performance and quality.
• Manages the annual bidding process for facilities work, including scope of work, price comparisons, and service contract evaluation.
• Makes recommendations regarding vendor selection and ensures quality control.
• Manages a $3 million+ facilities budget, completes variance reporting, monitors spending and tracks cost savings.
• Compliance & Safety
• Ensures compliance with local building codes; egress, fire evacuation maps, and safety codes.
• Ensures compliance with OSHA, ADA, State, and Federal regulation.
• Regularly attends OSHA and other regulatory training.
  
  

Education And/or Experience

This role requires subject matter expertise and the ability to provide mentorship, guidance and training to other team members. This level of expertise will generally be attained with a minimum of 10 years in a previous Facilities or Property Management role, or an equivalent combination of education, leadership, and experience . A Bachelor’s degree in Business Administration or a related field is required. Priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Other skills required of this position include:

• Possesses a practical understanding of how key building systems operate, including heating, ventilation, and air conditioning (HVAC), plumbing, electrical, and life safety systems.
• Able to identify issues, perform basic troubleshooting, and coordinate with specialists for repairs or upgrades.
• Proven experience in facilities management or property management.
• Strong skills in vendor negotiation and contract management.
• Ability to develop and implement preventative maintenance plans.
• Excellent organizational skills, including proper time management and multitasking.
• Familiarity with lease administration and facilities planning.
• Proficiency in service management systems and cost tracking tools.
• Adaptability, resilience and conflict resolution.
  
  

Opportunities for Growth

At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you’re building new skills or exploring new paths, you’ll be supported every step of the way, because when you grow, we all rise together.

AEFCU is an Equal Opportunity Employer Veterans/Disabled