IT Business Coordinator

Department: Information Technology

Location: Detroit, MI

Description

The IT Business Coordinator will have frequent engagement with Bodman’s IT team, firm leadership, external vendors, and occasional interaction with attorneys and support staff via in-person, phone, or video communication. This position plays a pivotal role in supporting the daily operations of Bodman PLC’s Information Technology department. This position works closely with the Director of Information Technology and Security Operations to ensure the seamless execution of administrative, operational, and project-related activities across the IT organization.


Key Responsibilities

- Oversee vendor relationships for current and future technology products and services.
- Maintain comprehensive records of service and maintenance contracts, including renewal tracking and anniversary management.
- Coordinate procurement of IT equipment and services.
- Administer warranty tracking and renewal processes.
- Serve as a central resource for IT project execution.
- Facilitate collaboration between internal teams and external vendors to ensure timely and compliant project delivery.
- Lead project meetings, document action items, and follow up on deliverables.
- Collaborate with stakeholders to plan project timelines, service outages, and impact assessments.
- Manage and maintain accurate IT asset inventories and forecast future needs.
- Oversee asset disposal in accordance with legal and accounting standards.
- Assist in responding to client and third-party cybersecurity and data protection audits in partnership with the IT Director.


Skills, Knowledge and Expertise

- 3–5 years of experience in a professional services environment, preferably within legal or corporate settings.
- Exceptional organizational and time management skills.
- Ability to prioritize tasks, make independent decisions, and meet deadlines under pressure.
- Strong customer service orientation.
- Proficiency in Microsoft Office Suite.
- Experience in IT procurement, asset management, and contract administration.
- Process improvement mindset with attention to detail.
- Excellent written and verbal communication skills.
- Professional demeanor and presentation.
- Familiarity with IT terminology and environments.
- Understanding of budgeting processes is a plus.