Patient Access Coordinator - Dental Clinic
Akron Children's
Date: 10 hours ago
City: Akron, OH
Contract type: Full time
Full-time, 40 Hours/Week
Monday to Friday, 8am - 5pm
Onsite
Summary
The Patient Access Coordinator is responsible for all aspects of the revenue cycle function.
Responsibilities
Technical Expertise
FTE: 1.000000
Monday to Friday, 8am - 5pm
Onsite
Summary
The Patient Access Coordinator is responsible for all aspects of the revenue cycle function.
Responsibilities
- Coordinates all aspects of revenue cycle function including but not limited to appointment scheduling, registration, arrival/departure functions, visit preparation, verification of insurance eligibility, authorization of procedures, pricing estimates, co-pay and co-insurance collections.
- Ability to work independently and with others on routine tasks, to follow written and oral instructions, referring special problems or unusual situations to the appropriate supervisor.
- Provides excellent customer service to patients and their families upon arrival in the Dental Clinic in a professional, efficient and congenial manner.
- Educates and assist the family of their financial responsibility and payment options in a confidential and professional manner.
- Responsible for the registration process of patients arriving in the Dental Clinic.
- Collects and verifies insurance information from patients.
- Completes any additional clerical duties as assigned by Dental Clinic Management team.
- Quality Improvement Expectations include documentation of patient account activity, registrations and insurance/benefit information.
- Other duties as required.
Technical Expertise
- Experience in Patient Access, Patient Accounts or Customer Service, and the revenue cycle preferably in a dental or medical setting is required.
- Ability to type 25 words per minute is preferred.
- Excellent communication skills, both verbal and written is required.
- Strong customer service, problem-solving and organizational skills are required.
- Experience with medical terminology and ADA/ICD-CM coding is required.
- Experience working with various levels within an organization is required.
- Experience in healthcare is preferred.
- Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
- Experience working in an electronic medical record system (i.e. EPIC) is preferred.
- Education: High school diploma or equivalent is required.
- Certification: None.
- Years of relevant experience: Minimum of 3 years of experience is preferred.
- Years of experience supervising: None.
FTE: 1.000000
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