Business Development Manager

Job Type

Full-time

Description

Position Title:

Business Development Manager

Function

Revenue

Status (E/NE, FT/PT)

Exempt, Full-Time

Reports To

Director, Business Development

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Position Summary

Are you looking to join a team of go-getters dedicated to serving and uplifting the community? Join the Detroit Pistons team and our mission!

Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do—and ensuring that everyone has a voice is how we do it.

The Detroit Pistons are looking for a driven, people-focused Business Development Manager to help lead, train, and develop our next generation of sales talent. Working closely with the Director of Business Development, this leader will play a critical role in managing a team of 10–12 entry-level sellers focused on full-season, partial plan, and premium ticket sales.

This individual will be responsible for teaching foundational sales skills, guiding day-to-day activity, overseeing pipeline development, and ensuring the team hits key revenue and activity benchmarks. The ideal candidate is a passionate coach and mentor who thrives on building people, creating structure, and turning potential into performance.

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Responsibilities

Sales Leadership & Pipeline Management

• Support the Director of Business Development in leading a team of 10–12 Business Development Representatives (BDRs) focused on new ticket sales across full-season, partial plans, premium products, and group sales.
• Oversee daily sales activity and pipeline management, ensuring consistent progress toward revenue and activity goals.
• Lead daily huddles, weekly one-on-ones, and team meetings focused on performance optimization, pipeline movement, and best practices.
• Develop and implement activity tracking systems, reporting tools, and KPI dashboards to measure and drive team success.
  
  

Training, Coaching & Development

• Serve as a hands-on coach, delivering structured onboarding, ongoing training sessions, and professional development programming.
• Teach and reinforce sales fundamentals — including prospecting, qualifying leads, needs-based selling, objection handling, and closing.
• Conduct regular call coaching, role plays, and feedback sessions to accelerate skill development and elevate overall team performance.
• Identify high-potential sellers and help prepare them for future Account Executive or leadership opportunities within the organization.
  
  

Sales Strategy & Collaboration

• Partner with the Director of Business Development and senior sales leadership to execute sales campaigns and go-to-market strategies.
• Work cross-functionally with Marketing, Business Intelligence, and Ticket Operations to ensure lead quality, campaign effectiveness, and pipeline alignment.
• Contribute ideas for process improvements, lead-generation strategies, and technology enhancements to optimize team performance.
• Culture & Team Building
• Foster a positive, high-energy sales environment built on accountability, collaboration, and professional growth.
• Champion the Pistons’ organizational pillars — Fans, Brand, Careers, Community, and Revenue — and ensure they are reflected in daily team behaviors.
• Serve as a visible, accessible leader and resource to all BDRs, helping them build confidence, resilience, and sales excellence.
• Qualifications
• Bachelor’s degree required.
• 4+ years of experience in ticket sales or sports business, with a track record of success in outbound sales and/or leadership.
• Previous experience mentoring, coaching, or managing sales talent strongly preferred.
• Strong understanding of CRM systems (Salesforce, Dynamics) and sales pipeline management best practices.
• Excellent communication, presentation, and interpersonal skills.
• Passion for talent development, team building, and creating a positive, performance-driven culture.
• Self-starter with strong organizational skills and the ability to thrive in a fast-paced, high-energy environment.
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.