Security Guard Gatehouse/Rover

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Signing bonus
• Training & development
  
  
  

Position Overview

As a Gatehouse & Rover Security Officer, you will be responsible for maintaining a safe, secure, and professional environment for the communities and properties we serve. This position requires a vigilant, proactive, and highly reliable individual who can balance access control, gatehouse operations, and mobile patrol responsibilities. Officers must be professional, detail-oriented, and able to effectively communicate with residents, guests, and management.

You will serve as the first point of contact at gatehouses and the visible presence on roving patrols, playing a key role in deterring unauthorized activity, enforcing community rules, and ensuring smooth daily operations.

Key Responsibilities

Gatehouse Duties

• Access Control: Verify resident, guest, and vendor credentials using ABDI or other access systems; ensure all visitors are properly logged.
• ID Verification: Collect and scan IDs as required; enforce zero-tolerance policies on unauthorized entries.
• Resident & Guest Interaction: Provide clear, professional, and courteous communication when processing visitors.
• Phone/Radio Use: Answer gatehouse calls promptly, relay information to dispatch/supervisors, and respond to 10-4 checks.
• Documentation: Maintain accurate visitor logs, incident reports, and gate access records.
• Post Coverage: Ensure the gatehouse is never left unattended.
  
  
  

Rover/Patrol Duties

• Mobile Patrols: Conduct regular patrols of community streets, amenities, and perimeter areas using marked patrol vehicles.
• Foot Patrols: Dismount to patrol sensitive/high-traffic areas such as pools, clubhouses, playgrounds, and tennis courts.
• Security Monitoring: Identify and report suspicious activity, hazards, or breaches; respond quickly to emergencies.
• Resident Support: Professionally engage with residents and guests; provide directions, assistance, or rule enforcement as needed.
• Incident Response: Respond to alarms, emergencies, disturbances, or incidents; follow escalation protocols and notify dispatch.
• Vehicle/Equipment Use: Safely operate patrol vehicles, radios, and body cameras; perform daily inspections of assigned equipment.
  
  
  

General Duties

• Communication: Maintain constant communication with dispatch and supervisors; respond to hourly radio checks.
• Customer Service: Provide VIP-level concierge-style service while ensuring enforcement of policies and community rules.
• Reporting: Submit accurate and complete daily activity reports, incident reports, and time-stamped photos as required.
• Professionalism: Uphold Tact Tech’s standards in uniform appearance, conduct, and interaction with the public.
• Compliance: Adhere to all company policies, site-specific post orders, and Florida state regulations under Chapter 493.
  
  
  

Qualifications

• Minimum Education: High school diploma or equivalent (or 5 years verifiable security/military/law enforcement experience).
• Licensing: Must possess a valid Florida Class “D” Security License.
• Driver’s License: Valid U.S. driver’s license with a clean driving record.
• Age Requirement: Must be at least 25 years old for unarmed positions operating patrol vehicles.
• Experience: Prior security, military, or law enforcement experience preferred but not required.
• Skills: Strong observation, communication, and conflict-resolution skills.
• Technology: Basic computer and smartphone skills for ABDI, TrackTik, and report writing.
• Physical Ability: Must be able to stand, walk, and patrol for extended periods; able to operate a patrol vehicle safely.
  
  
  

Minimum Requirements

• Must be reliable, punctual, and able to work scheduled shifts, including nights, weekends, and holidays.
• Must pass a background check in compliance with federal, state, and local laws.
• Must pass a drug screen where permitted by law.
• Must respond promptly to radio checks and dispatch communication.
• Must maintain a professional appearance and adhere to Tact Tech’s uniform policy.