Patient Access Manager

General Requirements

Adheres to the hospital and departmental attendance and punctuality guidelines

Performs all job responsibilities in alignment with the core values, mission and vision of the organization

Performs other duties as required and completes all job functions as per departmental policies and procedures

Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.

For nonclinical

areas, has attended training and demonstrates usage of age- specific customer service skills.

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

May be exposed to high noise levels and bright lights.

May be exposed to limited hazardous substances or body fluids, or infectious organisms.

May be required to change from one task to another of different nature without loss of efficiency or composure.

Periods of high stress and fluctuating workloads may occur.

May be scheduled as needed including overtime

OSHA CATEGORY

OSHA category II - Employees will occasionally be exposed to hazards such as blood, body fluids, or tissues.

Education Requirements

4 year- Bachelor's Degree in Business Administration or related field or has completed prerequisites for Associates Degree; currently

pursuing Bachelor's Degree in a related field (Required)

Experience Requirements

2 - 3 years In a supervisory position (Required)

1 - 2 years In Healthcare administration, medical terminology, coding, and third party reimbursement (Preferred)

4 - 5 years Working in revenue cycle processes in a healthcare environment or similar corporate environment, preferably acute and

Sub-acute Care Hospital Setting (Preferred)

CERTIFICATIONS AND LICENSURES

Required Certifications, Licensures: CPAR certification or must be obtained within two years of employment

General Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Customer Relations

Analytical

Grammar , Spelling

Read, Comprehend Written Instructions

Follow Verbal Instructions

Basic Computer Skills

Microsoft Office Suite

Knowledge of Joint Commission and Health Insurance Portability and Accountability Act (HIPAA) regulations for the registration

department

Knowledge of Medicare and Medicaid regulations and current corporate compliance issues

Self-starter with a high degree of organizational and motivational skills.

Physical Requirements

Have near normal hearing - Hear alarms, telephone, tape recorder, normal speaking voice

Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors

PHYSICAL DEMANDS

Standing - Frequently within shift (34-66%)

Walking - Frequently within shift (34-66%)

Sitting - Frequently within shift (34-66%)

Bending, Stooping - Occasionally within shift (1-33%)

Twist at waist - Occasionally within shift (1-33%)

Pushing, Pulling - Occasionally within shift (1-33%)

Lift/carry up to 20 lbs - Occasionally within shift (1-33%)

Reaching above shoulder - Occasionally within shift (1-33%)

Have good - manual dexterity and eye-hand-foot coordination

Ability to perform - repetitive tasks, motion