Applications Engineer, 5-Axis

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Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.

We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Job Title: Applications Engineer, 5-Axis

Department: Sales/Marketing

FLSA Status: Exempt

Summary

Serves as a resource on technical expertise to their application within the department. Conducts demonstrations, applications tests/studies on behalf of customer/sales. Provides advanced technical support/feedback to sales team members, Laser Applications Manager, and Product Manager.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

• Establish oneself as a subject matter expert in their related field.
• Analyze customer drawings to determine the feasibility of an application utilizing BLM GROUP’s product offerings.
• Assist or lead in the development of sales tools for new features or machines.
• Maintain par levels of demonstration materials and order additional material when necessary.
• Conduct machine- and/or software-related training, demos, and correct/troubleshoot any applications or other issues for customers at the BLM GROUP USA facility or at the customer’s facility as required.
• Determine if customer concerns are machine related or applications based, correct machine/service-related issues in addition to application when needed.
• Travel to customer facilities as needed to conduct run-off acceptance tests.
• Assist or lead in the development of 5-axis product machine/software demonstration parts/strategy.
• Provide machine or software presentations at various trade shows or expos.
• Perform time studies/feasibility requests.
• Provide technical expertise and support to other Applications Engineers, Product Managers, or Sales team members working within the department.
• Provide any additional assistance within the company to aid with project specifications and completion.
• Understand technical issues to the point of being able to aid others within the Applications department with recommendations and/or referring the matter to a subject expert.
• Maintain a positive rapport, professional appearance, and business relationships with customers by providing outstanding customer service.
• Cooperation with external fixture companies for design/engineering of 5-Axis fixtures.
• Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
• Travel up to 50% as needed by management.
• Commitment to this position for a timeframe of 3 - 5 years.
• Work overtime as necessary to complete workload as needed by management.
• Other duties as assigned by management.
  
  

Qualifications

• Associate’s degree in a Technical field. Prior experience or equivalent military training may be substituted for a degree.
• At least three (3) years of 5-Axis laser/welding experience required.
  
  

Licensing/Certifications

Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period

Knowledge, Skills, And Other Abilities

• Thorough understanding of CAD/CAM software and how they apply to specific machine and part applications
• Understanding of reading part drawings
• Thorough knowledge and understanding of statistical evaluations
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Able to effectively use the Internet
• Highly organized
• Excellent verbal and written communication skills
• Must be able to work effectively with minimal supervision
• Must have excellent time management skills
• Able to effectively work with all levels of team members and all types of customer personalities
• Understanding of laser technology/parameters and ability to adjust them
• Must have mechanical aptitude/experience
  
  

Equipment, Machinery, Tools, and Vehicles Used

• General office equipment, including computers, printers, fax machines and telephones.
• Large format CNC machines
• Generalized tools for troubleshooting large format machinery
• Bridge Crane
• Forklift
  
  

Physical Demands

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to use hands to manipulate (type), stand; talk and hear; walk; sit, and lift or move no more than eighty (80) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works primarily in a manufacturing facility where the noise level may be moderate to loud. May occasionally work in an office environment.

The position requires approximately up to 50% travel. Travel may be domestic or international as required.

This position is not a remote position.

Reporting Relationships

This position reports directly to the Applications Manager, Lasertube, Press Brake and Flat Sheet, and indirectly to the Product Manager.

Supervisory Responsibility

None

We are an Equal Employment Opportunity (“EEO”) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.