Encompass Administrator

Description

Are you ready to take ownership of a mission-critical system at a fast-paced, high-growth mortgage startup? Independence Home Loans is transitioning from LendingPad to Encompass, and we’re looking for a proactive, detail-obsessed Encompass Administrator to lead the charge. This is your chance to shape the backbone of our national expansion and work directly with leadership to build scalable, compliant, and efficient loan operations.

If you’re passionate about systems, love solving complex problems, and want to be the go-to expert in a high-performance environment—this is the role for you.

What You’ll Do

In your first 90 days, you’ll:

• Following the migration from LendingPad to Encompass, ensuring smooth data transfer and minimal disruption
• Configure Encompass personas, business rules, input forms, and integrations
• Support end-users across sales and operations with training, troubleshooting, and optimization
• Build custom workflows, loan templates, and automation rules to streamline operations
• Collaborate with IT, compliance, and executive teams to align Encompass with company goals
  
  

Why You’ll Love This Role

• Be the expert: You’ll be the go-to person for all things Encompass—trusted across departments
• Make an impact: Your work directly affects loan cycle times, compliance, and scalability
• Work with innovators: Join a team that values precision, collaboration, and continuous improvement
• Grow with us: As we scale nationally, you’ll be in prime position to lead system strategy and innovation
  
  

Requirements

Who You Are

• You’re a certified Encompass Administrator with 2+ years of hands-on experience (preferably)
• You understand mortgage origination workflows, compliance, and LOS integrations
• You’re analytical, resourceful, and thrive in fast-paced environments
• You love solving problems and making systems work smarter
• You’re excited to be part of something big—and grow with it
  
  

Bonus Points

• Encompass Developer or ICE Mortgage Technology credentials
• Experience in LOS migrations (especially LendingPad ? Encompass)
• Familiarity with Zapier, APIs, SDKs, or scripting for advanced customization
• Background in mortgage operations, compliance, or secondary marketing
  
  

Working Conditions

• Full-time availability, based in or within reliable commuting distance to Old Town Scottsdale, AZ
• 40–45 hours/week
• Comfortable working at a desk and collaborating across teams
  
  

Ready to shape the future of mortgage tech at a startup that’s scaling fast and investing in its people?

Apply now and let’s build something incredible together.