Security Operations Manager

Overview

DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients.

DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team!

Job Skills / Requirements

A Michigan Concealed Pistol License is required to be considered for this role.

SCOPE: Operations Managers provide leadership and administrative support to both armed and unarmed physical security teams and manage various aspects of our company's contracts within their assigned region. A Concealed Pistols License is required. Operations Managers are also responsible for supporting company-wide business development initiatives.

Schedule

1st Shift Monday-Friday

*Shift times may vary to fit business needs; MUST have flexible availability*

40+ hours per week (Full-Time)

Compensation

• Rate of Pay: $47,000/year paid bi-weekly.
• Benefits: Medical, Dental, Vision, Life, On & Off The Job Accident, Critical Illness, Hospital Indemnity, Identity Theft Protection, Paid Time Off, and 401K.
  
  

LOCATION:

Office: Lansing, MI

Area of Responsibility: Mid MI.

Job Description/Responsibilities

Operations & Client Relations

• Lead Supervisors and Officers to ensure compliance with policies, quality service, and positive client and employee relationships.
• Oversee scheduling, site visits, inspections, and on-call coverage to maintain operational continuity.
• Foster direct client relationships and contribute to regional business growth.
  
  

People Management

• Direct hiring, training, performance evaluations, and discipline in coordination with Human Resources.
• Ensure employees are properly equipped, trained, and supported.
  
  

Administration & Compliance

• Manage payroll, billing, overtime, and incident reporting with accuracy and timeliness.
• Maintain training programs, equipment, and uniform inventories.
• Oversee temporary assignments with clear guidelines and communication.
  
  

Leadership

• Conduct supervisor meetings and training sessions.
• Participate in staff meetings, report on account performance, and execute additional duties as assigned.
• Maintain at least 16 billable hours weekly.
• Additional duties as assigned within scope of the position.
  
  

Qualifications

• Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal or sexual conduct or related offenses, theft, assault, or crimes of moral turpitude, is required.
• Possessing a Bachelor’s Degree in Criminal Justice or Business Administrations from an accredited college or University is strongly preferred. Further, a concentration in Security Management is preferred.
• A minimum of 2 years’ prior experience as a security manager or above in government or corporate service is highly desirable.
• Must have a Michigan Concealed Pistols License (CPL).
• Must have impeccable grooming.
• Must possess above average customer service skills.
• Must present a friendly, positive, professional image to clients, employees, supervisors, managers, and the general public.
• Must possess excellent verbal, written and interpersonal communication skills, ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
• Must possess the ability to perform basic mathematical calculations such as addition, subtraction, multiplication and division at a minimum.
• Must be proficient in Microsoft Office Products (Word, Excel, Outlook, etc.
  
  

Note: Current employees on an active disciplinary probation will NOT be considered for this position.

By submitting your application, you agree to be contacted via phone, email, and/or text regarding your candidacy.

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Education Requirements (All)

High School Diploma or GED

College Degree

Certification Requirements (All)

Michigan Concealed Pistol License (CPL)

Michigan Driver License

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan