Customer Support Specialist

We are seeking a Customer Support Specialist to join our team at Greentech Renewables, a leading company in the Electrical/Electronic Manufacturing industry. As a Customer Support Specialist, you will be responsible for providing excellent customer service and technical support to our clients. If you are a problem-solver with strong communication skills, we want to hear from you!

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Provide technical support and troubleshooting assistance
• Ensure customer satisfaction by resolving issues in a timely manner
• Document all customer interactions and resolutions
• Collaborate with other departments to escalate and resolve complex issues
  
  

Qualifications

• High school diploma or equivalent
• 1+ years of experience in customer support or a related field
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of electrical/electronic products is a plus