Data Systems Coordinator 1
Ohio Department of Public Safety
Date: 7 hours ago
City: Columbus, OH
Contract type: Full time

Ohio Department of Public Safety - Bureau of Motor Vehicles/Field Operations/Deputy Technical Services
Work hours: Monday thru Friday 7:30 a.m. to 6:00 p. m. and Saturdays 7:30 a.m. to 2:00 p.m. (Hours may vary)
Report in location: 1970 West Broad Street, Columbus, OH 43223
Perks of Working for the Ohio Department of Public Safety
Coordinate & monitor implementation, development, installation &/or maintenance of computer hardware/software systems:
Technical Skills: Computer Literacy
Professional Skills: Customer Focus
Organization
Public Safety
Agency Contact Name and Information
Jennifer Pletcher, HCM Sr. Analyst - [email protected]
Unposting Date
Oct 12, 2025, 11:59:00 PM
Work Location
Charles D Shipley Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$22.96 per hour
Schedule
Full-time
Work Hours
See work hours below
Classified Indicator
Classified
Union
OCSEA
Primary Job Skill
Information Technology
Technical Skills
Computer Literacy
Professional Skills
Customer Focus
Primary Technology
Not Applicable
Agency Overview
Bureau of Motor Vehicles
About Us: Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.
Work hours: Monday thru Friday 7:30 a.m. to 6:00 p. m. and Saturdays 7:30 a.m. to 2:00 p.m. (Hours may vary)
Report in location: 1970 West Broad Street, Columbus, OH 43223
Perks of Working for the Ohio Department of Public Safety
- Multiple pay increases over your first years of service!
- Free Parking!
- Free Onsite Gym and Walking Path!
- Daycare On-site!
- Cafeteria On-site!
Coordinate & monitor implementation, development, installation &/or maintenance of computer hardware/software systems:
- Provide first level service helpdesk support for & act as liaison between BMV & the state of Ohio Deputy Registrars, Exam Stations, IRP offices, LADR offices, & FADR offices;
- Use manual to troubleshoot & rectify minor issues pertaining to hardware, application (BASS), & network issues;
- Escalate major & non-routine issues to higher level programmers, network technicians &/or vendors;
- Provide assistance regarding operational & procedural inquiries (including, but is not limited to, questions pertaining to vehicle registration, the Ohio Revised Code, Deputy Registrar Manual, Ohio traffic laws, & all related procedures & processes).
- Maintain computer log of calls & issues including origin & content of call;
- Initiate & monitor trouble tickets (ServiceNow) for ongoing escalated issues;
- Identify & report any patterned or frequent technical or procedural issues;
- Perform other related duties as required (e.g., prepare weekly summary of reported inquiries; providing information for the update of procedural & technical manuals, etc.).
- Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".
- Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.
- Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Technical Skills: Computer Literacy
Professional Skills: Customer Focus
Organization
Public Safety
Agency Contact Name and Information
Jennifer Pletcher, HCM Sr. Analyst - [email protected]
Unposting Date
Oct 12, 2025, 11:59:00 PM
Work Location
Charles D Shipley Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$22.96 per hour
Schedule
Full-time
Work Hours
See work hours below
Classified Indicator
Classified
Union
OCSEA
Primary Job Skill
Information Technology
Technical Skills
Computer Literacy
Professional Skills
Customer Focus
Primary Technology
Not Applicable
Agency Overview
Bureau of Motor Vehicles
About Us: Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume