Part-Time Patient Service Rep - Infectious Disease

University Physicians' Association, Inc. (UPA)


Date: 9 hours ago
City: Knoxville, TN
Contract type: Part time
Description

University Physicians' Association is currently seeking qualified applicants for a Part-Time Patient Service Representative position at University Infectious Disease, located within UT Medical Center in Knoxville, TN.

Why Choose University Infectious Disease?

Join a passionate team committed to providing outstanding patient care in a nurturing and collaborative setting. At University Infectious Disease, we prioritize compassion, clinical excellence, and teamwork, empowering you to make a lasting difference in the lives of our patients every single day.

Key Responsibilities

  • Greet patients in a friendly and timely manner
  • Assist patients in completing necessary forms for electronic health records
  • Maintain and update patient demographic and insurance information
  • Verify insurance eligibility and collect co-pays
  • Ensure smooth patient flow by efficiently processing arrivals
  • Respond to patient inquiries regarding registration and billing
  • Direct medical-related questions to appropriate clinical staff
  • Schedule appointments with the appropriate physician
  • Scan documents into the electronic health record
  • Perform other duties as assigned

Schedule

  • Thursday & Friday - 8AM-5PM

Requirements

  • Minimum of 6 months to 1 year of experience in a medical office or customer service setting.
  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail

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