Manager, Organizational Change

Closes: October 19, 2025

Job Description

• Lead the organizational change management function by leading the development and execution of comprehensive change management strategies, frameworks and roadmaps; establishing and maintaining a centralized organizational change management service to ensure sustainable approach and adoption rates; defining and measuring Objectives and Key Results (OKRs) to ensure alignment with project goals and enterprise strategy. Developing and measuring objectives and key results (OKRs) that align with Avista’s strategic objectives.
• Aligns initiatives requiring change management with company strategy, business opportunity, and regulatory requirements. Service as a key leader in enterprise-wide transformation initiatives and large-scale projects, including Enterprise Resource Planning implementation.
• Partners with senior leadership to identify and prioritize transformational opportunities and organizational change management needs. Engages with key stakeholders to understand pain points, develop consistent and timely messaging and timelines and drive adoption and accountability for change initiatives.
• Champions a culture of transformational change and high adoption rates using effective methodologies, such as Prosci’s ADKAR model. Identifies needs and facilitates development of change management communication, training, and outreach to drive awareness, knowledge, adoption, and sustainment of the change initiative.
• Manages personnel including hiring, performance management, coaching, employee engagement, continuous education, training and development.
• Develops and implements work plans, standard operating procedures, program improvements, and best practices; responsible for instituting a culture of high performance and continuous improvement.
• Ensures activities, services and/or products are compliant with applicable regulations, rules, policies and procedures.
• Fosters a positive and supportive work environment; promotes inclusion and belonging in the workplace; and contributes to an environment of mutual respect.
  
  
  

Requirements

• Bachelor’s degree from a regionally or nationally accredited college or university in a technical, communications, or related field required.
• Minimum seven (7)+ years of progressively increasing responsibility in areas such as organizational change / change management, process improvement, innovation, etc.
• Preference given to individuals with at least three (3) years of demonstrated ability to lead and motivate others to achieve objectives required.
• Certification in change management (i.e.: Prosci, AIM, Certified Change Management Professional) required or able to obtain within one year in role.
• Demonstrated experience in change management principles, methodologies and tools.
• Ability to effectively respond to changes in the business environment, understand implications and adjust priorities as needed on short notice
• Demonstrated effective use of project management, change management, and other disciplines to influence multiple workgroups.
• Broad understanding of business processes in finance, HR, customers, operations, and/or supply chain.
• Effective leadership skills, including the ability to attract, retain, and motivate competent and professional staff.
• Effective and adaptable verbal and written communication skills.
• Demonstrated presentation skills and ability to create presentations for delivery to various audiences.
• Ability to influence others, negotiate to successful resolution and engage in effective problem solving.
  
  
  

Other Combinations Of Education And Experience May Be Considered.

Hiring Range: $109,815 to $144,406

Hybrid work options are available for this role. The successful candidate will be required to work at our [INSERT LOCATION] at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

This position requires an in-person presence to support team and on-site responsibilities.

To Apply

We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive and bonus programs rewarding performance and contributions
• Generous paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Many other elective benefits from Legal insurance, Pet insurance, and more
  
  
  

To learn more, please visit our benefits website at https://avistabenefits.com/.

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $109,815 to $178,999. Questions regarding compliance with this requirement can be directed to [email protected].

Avista’s Commitment to Equal Opportunity

Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at [email protected] if you would like assistance.