Employee Relations Partner
Knoxville TVA Employees Credit Union
Date: 2 weeks ago
City: Knoxville, TN
Contract type: Full time
Job Details
Description
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey!
About Us
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Benefits
Administer annual performance reviews and disciplinary actions. Ensure performance reviews are distributed as scheduled, necessary approvals are attained, and reviews are completed in a timely manner.
Provide guidance and feedback to managers on performance reviews to ensure evaluations are constructive, aligned with performance standards and effectively support employee development.
Collaborate with management to resolve employee relations issues, including conducting thorough, timely and impartial investigations into employee complaints.
Maintain accurate records of investigations, decisions and actions taken on employee relations issues.
Develop and maintain job descriptions to ensure they accurately reflect roles, responsibilities and qualifications. Regularly review and update job descriptions to ensure compliance with applicable laws and alignment with business goals.
Oversee aspects of drug and alcohol testing program, including pre-employment, post-accident, reasonable suspicion and random testing. Analyze data and provide data driven recommendations.
Facilitate trainings on Employee Relations topics, including performance reviews and disciplinary actions, to management.
Develop and maintain up-to-date job procedures for Employee Relations functions including, but not limited to, performance reviews, disciplinary actions, and Workers Compensation.
Ensure compliance in displaying required workplace posters at locations.
Serve as a back-up for leave of absence administration, ensuring compliance with FMLA, ADA and applicable leave policies.
Submit workers compensation claims to insurance carrier, as needed.
Provide data on workplace injuries to Safety Committee, as requested.
Maintain the Monitored Drivers List and update information, as needed.
Communicate various Human Resources policies, procedures, laws, standards and government regulations to employees and managers. Advise managers and employees on performance management, workplace conflict, conduct issues and policy interpretation.
Assist in forecasting staffing needs based on business growth, operational goals and market trends. Assist in maintaining the organizational position control system, ensuring alignment of positions to departmental structure and budgets.
Recommend solutions to ensure a positive and supportive work environment that promotes high levels of productivity, integrity, and mutual respect. Anticipate challenges and proactively seek improvement impacting management, increasing productivity, efficiencies and retention.
Submit responses to unemployment claims on behalf of the Credit Union, as requested.
Complete third-party employee verifications of employment, as requested.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner with all applicants, employees, management and all business associations (appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
Qualifications
Education/Experience – Bachelor’s degree in Human Resources or a related field and five years Human Resources experience with an emphasis on Employee Relations preferred, or equivalent combination of education and experience. Knowledge of Federal and State employment law and general HR functions. Experience with UKGPro preferred.
Qualifications and Requirements – Individual must possess the knowledge skills and ability required to execute the essential functions in a satisfactory manner.
Language – Ability to read and interpret documents such as operating instructions, and policies and procedures. Ability to write correspondence and use proper grammar, punctuation and spelling. Ability to speak effectively before groups.
Mathematical – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
Reasoning – Ability to use sound reasoning in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Possess analytical and problem-solving skills to assist members using independent judgment.
Computer – Ability to operate related computer applications including Word, Excel and email. Proficient typing skills. Ability to operate other business equipment including adding machine, coin, and money counting machines and telephone.
Certificates and Licenses – Valid driver’s license required. SHRM-CP or PHR preferred.
Description
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey!
About Us
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Benefits
- Employer-paid health and dental insurance monthly premiums
- Accrual of PTO Leave
- Employer-matched 401k, 50% match up to 6% of employee contributions
- Employer-paid Group Life Insurance and Long-Term Disability benefits
- Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
- Paid Holidays and Paid Training
- Potential pay increases through additional training opportunities
- Opportunity to earn incentive pay
- The ability to help serve your local community through our mindset of People Helping People!
Administer annual performance reviews and disciplinary actions. Ensure performance reviews are distributed as scheduled, necessary approvals are attained, and reviews are completed in a timely manner.
Provide guidance and feedback to managers on performance reviews to ensure evaluations are constructive, aligned with performance standards and effectively support employee development.
Collaborate with management to resolve employee relations issues, including conducting thorough, timely and impartial investigations into employee complaints.
Maintain accurate records of investigations, decisions and actions taken on employee relations issues.
Develop and maintain job descriptions to ensure they accurately reflect roles, responsibilities and qualifications. Regularly review and update job descriptions to ensure compliance with applicable laws and alignment with business goals.
Oversee aspects of drug and alcohol testing program, including pre-employment, post-accident, reasonable suspicion and random testing. Analyze data and provide data driven recommendations.
Facilitate trainings on Employee Relations topics, including performance reviews and disciplinary actions, to management.
Develop and maintain up-to-date job procedures for Employee Relations functions including, but not limited to, performance reviews, disciplinary actions, and Workers Compensation.
Ensure compliance in displaying required workplace posters at locations.
Serve as a back-up for leave of absence administration, ensuring compliance with FMLA, ADA and applicable leave policies.
Submit workers compensation claims to insurance carrier, as needed.
Provide data on workplace injuries to Safety Committee, as requested.
Maintain the Monitored Drivers List and update information, as needed.
Communicate various Human Resources policies, procedures, laws, standards and government regulations to employees and managers. Advise managers and employees on performance management, workplace conflict, conduct issues and policy interpretation.
Assist in forecasting staffing needs based on business growth, operational goals and market trends. Assist in maintaining the organizational position control system, ensuring alignment of positions to departmental structure and budgets.
Recommend solutions to ensure a positive and supportive work environment that promotes high levels of productivity, integrity, and mutual respect. Anticipate challenges and proactively seek improvement impacting management, increasing productivity, efficiencies and retention.
Submit responses to unemployment claims on behalf of the Credit Union, as requested.
Complete third-party employee verifications of employment, as requested.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner with all applicants, employees, management and all business associations (appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
Qualifications
Education/Experience – Bachelor’s degree in Human Resources or a related field and five years Human Resources experience with an emphasis on Employee Relations preferred, or equivalent combination of education and experience. Knowledge of Federal and State employment law and general HR functions. Experience with UKGPro preferred.
Qualifications and Requirements – Individual must possess the knowledge skills and ability required to execute the essential functions in a satisfactory manner.
Language – Ability to read and interpret documents such as operating instructions, and policies and procedures. Ability to write correspondence and use proper grammar, punctuation and spelling. Ability to speak effectively before groups.
Mathematical – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
Reasoning – Ability to use sound reasoning in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Possess analytical and problem-solving skills to assist members using independent judgment.
Computer – Ability to operate related computer applications including Word, Excel and email. Proficient typing skills. Ability to operate other business equipment including adding machine, coin, and money counting machines and telephone.
Certificates and Licenses – Valid driver’s license required. SHRM-CP or PHR preferred.
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