IT Field Support
Jobs via Dice
Date: 3 weeks ago
City: Brooklyn Park, MN
Contract type: Full time
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Fixity Technologies, is seeking the following. Apply via Dice today!
Position details:
Title: IT Field Support.
Location: Rasmussen Hennepin: 5555 96th Avenue N Brooklyn Park, MN 55443
Rasmussen St. Cloud: 226 Park Avenue South St. Cloud, MN 56301
Job Description:
Key Responsibilities:
Regards,
Haripriya Adepu
IT Recruiter
Fixity Technologies
W:
Email:
Position details:
Title: IT Field Support.
Location: Rasmussen Hennepin: 5555 96th Avenue N Brooklyn Park, MN 55443
Rasmussen St. Cloud: 226 Park Avenue South St. Cloud, MN 56301
Job Description:
Key Responsibilities:
- Serve as the primary IT contact and support resource for the President (and select executive leadership)
- Troubleshoot, resolve, and document technical issues on laptops, mobile devices, desktops, and peripherals, ensuring minimal disruption to executive work
- Provide proactive support for meetings, presentations, and travel-setting up secure remote access, video conferencing, and other collaboration tools
- Manage and prioritize all technical requests, ensuring quick response and resolution with a focus on executive satisfaction
- Coordinate with IT leadership to install, configure, and maintain specialized applications and secure communications for the President
- Administer user accounts, access rights, and hardware/software provisioning for the executive office
- Uphold the highest standards of confidentiality and data security when troubleshooting or accessing sensitive information
- Prepare and maintain replacement equipment and backups to ensure business continuity
- Liaise with external vendors and service providers as required for specialized executive needs
- Maintain a detailed log of support activities, issues resolved, and systems accessed
- Stay abreast of the latest technologies, security practices, and business applications relevant to executive workflows
Regards,
Haripriya Adepu
IT Recruiter
Fixity Technologies
W:
Email:
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