Project Analyst

Description

Summary

Supports strategic initiatives by assisting in project coordination, data collection, process documentation, and communication efforts. Working under the guidance of project managers and coordinators, this role helps ensure that projects are executed efficiently and align with business goals. The Project Analyst collaborates with internal departments and external partners to maintain accurate documentation, monitor project progress, and support process improvement efforts. Upholds GFCU’s Mission, Vision, and Core Values.

Primary Duties

Assist in preparing and maintaining project documentation such as meeting agendas, business requirements, schedules, and progress reports.

• Collect and organize key project information including vendor specifications, survey results, and user feedback.
• Track project timelines and task completion using tools like Smartsheet; escalate any potential delays or issues to project leads.
• Coordinate and schedule project meetings, document meeting notes, and follow up on assigned action items.
• Help identify process inefficiencies by gathering feedback and supporting process mapping activities.
• Assist in documenting new workflows and procedures related to process improvements and system changes.
• Support testing efforts by helping prepare test cases, scheduling testers, and recording test outcomes.
• Collaborate with cross-functional teams to gather input and ensure project deliverables meet expectations.
• Assist with vendor coordination tasks such as collecting documentation, tracking contract timelines, and communicating with vendors as directed.
• Participate in team discussions and contribute to continuous improvement of project tracking and documentation methods.
• Maintain awareness of relevant systems and software tools in use across the organization.
• Perform other administrative or support duties related to project work as assigned.
  
  

Requirements

Education

Associate degree or equivalent coursework in business, technology, or a related field is preferred. A combination of education and relevant experience will be considered.

Experience

At least one year of experience in an administrative, operational, or project support role. Familiarity with financial services or credit union environments is a plus.

Skills

Must have the following skills and/or abilities:

• Excellent understanding of credit union operations and business processes, along with the credit union’s goals and objectives.
• Understanding of application development and software development life cycle concepts.
• Ability to build and maintain positive, effective, and collaborative working relationships with stakeholders.
• Ability to work independently, within a team and cross-functionally.
• Ability to interact effectively with people and use decision-making skills.
• Ability to execute multiple projects with the ability to report quickly on the status of any project.
• Excellent communication skills (both oral and written).
• Excellent organizational skills and an ability to prioritize and follow through within a multi-tasked environment.
• Exceptional analytical, research, and reporting skills.
• Detail-oriented with solid time management skills.
• Flexible to work additional hours as required to meet project deadlines.
• Ability to balance multiple priorities and work within deadlines.
• Advanced proficiency with the Microsoft Office Suite.
  
  

Physical/Other Requirements

The employee is subject to standing, stooping, walking, lifting, and carrying objects throughout daily job performance. Work is a normal office environment. Intermittent effort involving lifting of amounts between 5 and 25 pounds is required.