Financial Aid Counselor

Position Details

Position Information

Position Title Financial Aid Counselor Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

About

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia

Title IX Coordinator

Office of Institutional Compliance & Title IX

Institute of Molecular Biology & Medicine, Suite 315

[email protected]

(570) 941-6645

https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University. The University’s mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at https://www.scranton.edu/about/jesuit-tradition/index.shtml.

Department Financial Aid Job Purpose

Provide the delivery of financial assistance to new and continuing applicants.

Essential Duties

• Review and award financial aid packages for designated cohorts compliant with federal, state and institutional policies and guidelines
• Assist with the administration and disbursement of Federal Pell Grants
• Assist with the administration and disbursement of PA State Grants & Special Programs and other PA agencies providing student educational assistance
• Assist with the administration of the Federal Work-Study program, including awarding eligibility, assisting students with placement, monitoring earnings, and ensuring compliance with federal regulations
• Counsel prospective, new, current students and parents in person and in group settings concerning application, eligibility, status, and awarding of financial aid and financing programs as well as general inquiries
• Resolve Free Application for Federal Student Aid (FAFSA), application problems and resolution of edit messages, including citizenship and National Student Loan Data System (NSLDS)
  
  

Additional Skills Required

• Maintain knowledge and proficiency with technological skills required for performance
  
  

of general and program specific duties used for the administration of financial aid, including but not limited to knowledge and proficiency of federal, state and institutional aid programs

• Proficient user of MS Office (Word, Excel, Power Point)
• Familiarity with relational databases and other recruitment systems, Banner preferred
• Excellent organizational skills
• Must maintain highest levels of accuracy and attention to detail
• Excellent verbal and written communications skills
• The ability to multi-task in a fast-paced environment
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission
  
  

Minimum Education Requirements

• Bachelor’s degree required
  
  

Preferred Requirements

Preferred Education Minimum Job Experience Requirements

• One (1) year of experience in financial aid counseling or working directly with customers
  
  

Preferred Qualifications Years of Experience 1 University Classification Professional FLSA Classification Exempt Schedule/Work Hours Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required. Full Time/Part Time Full-Time Annual Schedule 12

Posting Details

Posting Details

Special Instructions to Applicants Posting Number S0977P Open Date 10/07/2025 Close Date 10/21/2025 Open Until Filled No

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Have you earned a Bachelor's degree (or graduate degree)?
• Yes
• No
• * Do you have at least one (1) year of experience in financial aid counseling or working directly with customers?
• Yes
• No
  

Applicant Documents

Required Documents

• Resume
• Cover Letter
  
  

Optional Documents

• Other Document