VP, Enterprise Program Management

If you’re looking for an exciting career opportunity, you’re in the right place.

West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.

Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California.

Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually.

Our success is driven by our exceptional team — experienced, knowledgeable and focused on delivering results!

National, regional and local honors we’ve received include:

• Newsweek – America’s Best Regional Banks and Credit Unions 2025
• American Banker Magazine – Top 100 Best Performing Community Banks in the U.S., 10 years
• Good Times – Readers’ Poll, Best Bank in Santa Cruz County, 13 years
• Santa Cruz Sentinel – Readers’ Choice, Best Bank in Santa Cruz County, 10 years
• Farm Bureau of Santa Cruz County and Agri-Culture – Al Smith Friend of Agriculture Award
• Second Harvest Food Bank – Big Step and Platinum Awards for Holiday Food and Fund Drive
• Santa Cruz Area Chamber of Commerce – Business of the Year 2025, 2021 and 2018
• The Pajaronian – Best of the Pajaro Valley 2024 Readers’ Poll, Best Bank
• The Press Banner – The Best of Scotts Valley 2024 Readers’ Poll, Best Local Bank

Position Overview

This position will be onsite at one of our branch locations.

ePMO Leadership and Governance

• Operate and continuously improve the ePMO, including portfolio intake, prioritization, stage gate reviews, and executive reporting.
• Define and maintain the ePMO policy, procedures, framework, templates, and playbooks. Ensure adoption across the bank.
• Establish standards for RAID management, change control, dependency tracking, benefits realization, and lessons learned.
• Build clear KPIs, RAG health, milestone and dependency views, and capacity reporting for portfolio transparency.

Innovation Committee (Chair)

• Chair WCCB’s Innovation Committee to identify, evaluate, and prioritize high value innovations that improve customer experience, operational efficiency, risk posture, and growth.
• Run a structured intake for business use cases, proof of concept pilots, tooling assessments, and adoption plans. Coordinate with Information Security, Risk, Compliance, and Audit.

Merger and Acquisition Leadership

• Direct cross functional diligence across technology, operations, finance, risk, facilities, branches, and customer channels.
• Own integration roadmaps, conversion planning, vendor contract review/negotiation, branch readiness, training, communications, and Day 1, Week 1, and Month 1+ cutovers.
• Track synergy realization and post-merger stabilization metrics.

Program and Project Delivery

• Personally lead strategic enterprise programs across technology, operations, and facilities. Manage complex and large budget initiatives with multi department impact.
• Ensure medium and small projects run by business units adhere to the ePMO framework, templates, and status cadence under your guidance.
• Standardize status reporting to senior leadership and the board to drive timely escalation and decision making.

Tooling and Transparency

• Leverage portfolio tooling and data to deliver actionable insights that drive executive decision-making, strategic prioritization, and continuous improvement across the enterprise.
• Own Monday.com across the bank for portfolio, program, and project workflows, including board design, automations, templates, dashboards, and status packs.
• Own the PMO intranet for artifact libraries, project archives, and knowledge sharing. Maintain audit ready documentation and traceability.

Vendor and Contract Management

• Lead RFP and RFI processes, SOW creation, vendor selection, and commercial negotiations in partnership with Procurement, Legal, and Risk.
• Co-manage strategic vendor partnerships that drive innovation, reduce risk, optimize costs, and ensure third-party solutions are aligned with WCCB’s long-term goals.

Risk, Compliance, and Audit Readiness

• Embed risk assessment, control design, and evidence collection in delivery practices.
• Partner with Compliance, Internal Audit, and regulators to meet exam and documentation requirements.

Organizational Enablement

• Coach and certify distributed project leads in best practice delivery. Provide training on Monday.com, templates, status, and governance.
• Build a culture of predictability, transparency, and outcomes.

Required Education and Experience:

• B.A, B.S., or equivalent experience. 
• Six or more years of increasing responsibility in PMO, portfolio, or program leadership, with experience running or maturing an enterprise PMO.
• Proven delivery of cross functional, multi-site programs, including facilities and technology initiatives.
• Demonstrated leadership in vendor management, SOWs, and contract negotiations.
• Direct ownership of modern PM tooling, preferably Monday.com and Microsoft 365, including administration of templates and dashboards.
• Strong executive communication, portfolio storytelling, and KPI design.
• Bachelor’s degree required. PMP or equivalent strongly preferred. Lean Six Sigma or similar process credentials are a plus.
• Banking, financial services or other regulated industries.
• Facilities project management, M&A experience, and post-merger stabilization.
• Standing up an innovation or transformation governance forum and driving adoption of new tools and workflows.

Success Metrics

• Portfolio predictability: variance to plan on schedule, scope, budget, and benefits.
• Adoption: percentage of business run projects adhering to ePMO templates, Monday.com workflows, and reporting cadence.
• Transparency: quality and timeliness of executive dashboards, risks, decisions, and escalations.
• M&A outcomes: on time conversion, risk and control effectiveness, synergy capture, and customer and employee experience measures.
• Audit readiness: completeness and traceability of artifacts and evidence.

Supervisory Responsibility 

None.

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting may be required.
• Regular, predictable attendance is required; including the occasional overtime work as business demands dictate.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phones, printers, moderate traffic).
• Ability to work in a confined area.
• Ability to sit or stand at a computer terminal for an extended period.