MGB Emergency Preparedness Program Manager

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supports and manages components of the enterprise Emergency Preparedness and Continuity program, including planning, training, and response readiness. Manages complex projects, working with stakeholders from across the enterprise. Participates in the program’s on-call emergency response program to ensure the ongoing ability to respond to emergencies and effectively manage incidents.

Essential Functions

• Provides direct project management support to emergency preparedness & continuity projects. Develops and communicates project plans and timelines; anticipates delays to projects and takes appropriate mitigation steps.
• Develops and maintains emergency preparedness program documentation (plans, policies, procedures) to meet or exceed target capabilities and compliance standards (e.g., CMS/The Joint Commission). Keeps informed of federal, state, local, and industry regulations affecting emergency preparedness and ensures that program elements adhere to these standards.
• Manages department technology platforms (e.g., project management tools, employee alert system, redundant communications tools, virtual response platforms).
• Supports the development and maintenance of the department Integrated Preparedness Plan, outlining the overall strategy for planning, training, evaluation, and process improvement activities.
• Designs, develops, and conducts training to ensure personnel understand their role in an emergency and how the organization effectively responds to major emergencies and disasters.
• Using After-action reports and the associated improvement plans, creates and manages project work plans to address areas for improvement identified during emergency response, ensuring appropriate follow-through to project completion.
• Participates in the MGB Emergency Preparedness on-call rotation. Responds to emergencies that impact or threaten operations. Supports the enterprise incident management framework when activated.
• Performs other duties as assigned
• Complies with all policies and standards
  
  

Qualifications

Education

• Bachelor's Degree required; Master's degree preferred
  
  

Experience

• At least 5-7 years of project management experience required
• At least 3-5 years of professional experience in a healthcare setting preferred
• At least 3-5 years of professional experience in emergency management preferred
  
  

Knowledge, Skills, And Abilities

• Proven project management skills including experience leading dynamic projects, setting realistic goals, and delivering quality work products.
• Excellent verbal and written communication skills.
• Ability to work with a great degree of autonomy.
• Strong leadership skills, interpersonal skills, consensus building skills.
• Strong organizational skills and attention to detail.
• Maturity and operational problem solving/decision making experience.
• Ability to function effectively in stressful and complex situations.
• Ability to manage competing priorities and deadlines.
• May be required to attend meetings outside of regularly scheduled hours and is available by pager/cell phone outside of normal business hours.
• May be required to report to Mass General Brigham entities outside of normal business hours to manage events that require emergency management support.
  
  

Additional Job Details (if Applicable)

Working Conditions

• This is a hybrid role with an occasional onsite presence at the office in Assembly Row, Somerville
• During the first 90 days, this role will require an onsite presence at least 2x/week
  
  

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78,000.00 - $113,453.60/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.