Engineering Coordinator

Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other.

Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible.

Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike.

Our Vision is to be Florida’s leading resort destination for exclusive golf, unique amenities and lifestyle experiences.

Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more!

Job Title: Engineering Office Coordinator

Pay

Location: Kissimmee, FL

FLSA Status: Non-exempt

Only candidates that meet the below qualifications will be considered

Job Responsibilities

• Under direction of the Director of Engineering, responsible to maintain proper working relations within the department and with other operating departments on property while providing excellent service to all internal customers.
• Responsible for communicating effectively with the team by conducting pre-shifts meeting, individual meetings, and meeting with other departments as necessary.
• Must possess the ability to address HotSOS needs and concerns of our Team Members in Engineering and other areas in a friendly and professional manner. Acts as the primary administrator of HotSOS. Monitors and train staff on use of HotSOS and Streamline.
• Assist dispatch assigning daily tasks to the Engineering Team Members, and prioritizing based on level of urgency. Tracks work orders-incoming, pending, and completed.
• Must possess a team player attitude and be able to take direction from engineering management. Provide 100% customer satisfaction within the Team Members’ ability.
• Abide by all company, HotSOS, and Engineering Policies and Procedures.
• Complete all assignment requests by management in a professional and timely manner.
• Attend operational, leadership, staff and financial meetings as required.
• Communicates directly with Accounting to ensure all invoices are submitted in a timely manner.
• Responsible for coding all tickets and internal invoices to the appropriate GL code.
• Cross reference forecasted revenues and work with Engineering Manager & General Manager to schedule appropriate workforce to achieve revenue goal.
• Continuously evaluate Team Member productivity and identify processes to improve revenue generation.
• Continuously evaluate Team Member productivity and identify processes to improve revenue generation
• Assist with the inventory contacting 3rd party vendors for non-house repairs and inventory control.
• Exhibits a professional demeanor through a professional appearance and by maintaining a positive attitude toward all Team Members, members and guests.
• Maintains effective communication with all parties involved regarding repairs are made in a timely manner.
• Provide direction and example for interpretation and application of company policies and procedures to the engineering activities.
• Manage, implement and maintain safety policies and regulations to ensure the staff are in compliance.
• Manage records and maintains SDS sheets for all chemicals.
• Enforce OSHA and ADA guidelines and programs.
• Establish relationships with vendors to assure they provide continual input on new products, systems, etc.
• Monitor vendors to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently utilized.
• Track invoicing and accrual of purchase orders for monthly financial statements.
• Adhere to Reunion Resort and Golf Club company procedures and policies
• Completing any other task/duties assigned
• Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays
• Must have attention to detail, strong ability to multi-task, and time-management skills
• Office Coordinator experience of at least 2 years is required. Office management/supervisory experience in the engineering field is a plus.
• Must have strong verbal and written communication skills
• High school diploma, GED, or equivalent is required
• Must be able to stand and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
• Valid driver’s license is required.
• Ability to write reports business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Build morale and spirit.
• Instill a guest service attitude to all employees.
• Ability to lift, push, and pull up to 50lbs.
  
  

Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to [email protected].