Front Office Coordinator

Job Details

Description

As a Front Office Coordinator, you will be responsible for greeting patients upon arrival, assisting patients with the check in process and ensuring necessary paperwork is completed prior to appointment. You will play a key role in creating a welcoming environment and maintaining confidential communication with our patients. To thrive in this role, you may have prior experience in a medical front office position and a passion for patient well-being. This position is located in West Des Moines, IA in our Urgent Injury Clinic. This is a full-time opportunity located at our West Des Moines office with our Interventional Physiatry Clinic with the hours of 7:30AM - 4:30PM.

Our Interventional Physiatry patients are hurting and may not be super pleasant, yet are grateful for the service we provide. You are curious in your interactions with patients and listen to their concerns related to their appointment to make sure they are pointed in the right direction.

Here's What You Can Expect

• Assisting patients with the check-in process for our Interventional Physiatry Clinic. This may include gathering demographic information, insurance information and providing necessary paperwork.
• Communicating with patients that may not be pleasant at time, yet are grateful for our guidance and assistance in getting them back to living. Majority of communication will occur in-person, yet may also occur via the phone.
• You may be sitting at a desk for extended periods of time that may seem unnatural.
• Opportunity to work within a small team that included administrative and clinical staff members to ensure patients receive quality care.
  
  

What We're Looking For

• Calm and curious. Ability to communicate calmly with patients with a warm and professional attitude, while being curious, utilizing listening skills, asking clarifying questions and avoiding interrupting patients.
• Multi-tasker. Ability to check in patients, obtain necessary information and file documents oppropriately while staying organized.
• Reliability. An individual that can be reliable to support overall efficiency of the team.
  
  

Why DMOS?

• Consistent schedule
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
  
  

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email [email protected] for more questions.