Senior Associate, Information Technology

Job Description

We are currently seeking qualified candidates to join Beacon Pointe Advisors as a Senior Associate Information Technology to join our growing team working hybrid in our Newport Beach, CA office or working remotely. The Senior Associate will handle a wide range of technical responsibilities including user support, network administration, and the management of internal technology systems and applications. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s growing user base.

Responsibilities

• Provide technical support via phone, email, in-person, and remotely to both local and remote office users. After-hours and weekend support will be required during system maintenance windows or should an unexpected issue arise.
• Collaborate with staff related to general troubleshooting, technical training, and communication of best practices.
• Network & System maintenance; including physical & virtual servers, firewalls, switches, patch maintenance, security upgrades & updates, and network monitoring.
• Oversee 3rd party systems such as Okta, Microsoft 365, Adobe, Box, DocuSign, Tamarac, Morningstar, and Zoom. This entails user setup, maintenance, vendor management, and support.
• Proactively identify and resolve security vulnerabilities, diagnose cybersecurity threats, and ensure systems are meeting business needs while mitigating firm business risk.
• Conduct new employee technology on-boarding and off-boarding to include Active Directory setup, hardware procurement, software installation, system imaging, deployment of other technology needs and training.
• Documentation of technical policies and procedures, including cybersecurity protocol, business contingency best practices, user administrator protocol, hardware & software inventory, etc.
• Keep abreast of technology trends, attend industry training events and evolve technology strategy as needed.
  
  

Qualifications

• Undergraduate degree required (bachelor’s degree in information technology preferred)
• 3 - 7+ years of relevant experience
• Advanced technical aptitude & superior troubleshooting skills
• Excellent interpersonal and verbal/written skills
• Strong commitment to detail with excellent organization and prioritization skills
• Proven ability to work in a fast-paced, evolving work environment
• Proficiency in Windows 11, Windows Server 2022, Azure, SharePoint, and Microsoft 365 required
• Experience working with Meraki firewalls and Meraki/Cisco switches is a plus
  
  

About The Beacon Pointe Family Of Companies

Beacon Pointe Advisors is one of the nation’s largest Registered Investment Advisor firms with headquarters in Southern California and affiliate offices nationwide. Beacon Pointe provides advisory services to a range of clients, including institutions (i.e., endowments, foundations), high-net-worth individuals, and families. Beacon Pointe has been recognized by various industry publications including Forbes, Financial Advisor Magazine, Barron’s, and more. For more information, please visit Awards Disclosures.