Club Attendant

Troon


Date: 11 hours ago
City: Racine, WI
Contract type: Part time
The purpose of the Club Attendant is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.

General Responsibilities

  • Greet all customers in a warm, friendly and welcoming tone.
  • Responsible for answering the phone and providing appropriate information to customers.
  • Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
  • Accurately account for all credit card and cash handling transactions.
  • Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
  • Ensure rental equipment is properly checked out and accounted for.
  • Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
  • Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
  • Assist in snack bar area when on occasion or as needed.
  • Driving golf carts and parking them in the staging areas.
  • Other duties as assigned.

Education:

  • High school diploma or equivalent.
  • Experience in a retail environment.
  • Golf Course experience is preferred but not a pre-requisite.

Experience

  • Proficiency in Microsoft Word, Outlook and Excel.
  • Must have attention to detail.
  • Knowledge of Point-of-Sale systems is helpful.
  • Previous golf related experience ideal.
  • Previous guest service and cashier experience preferred.
  • Excellent written and oral communication skills required.
  • Positive interpersonal skills required.
  • Must be fluent in verbal and written English.
  • Basic computer and typing skills are required.

Management Activities

  • None

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