Entry Level Customer Service Assistant

About Us

Biz Voice Boost is a trusted provider of communication and customer support solutions that help businesses strengthen their relationships with clients. We pride ourselves on professionalism, teamwork, and providing excellent service in every interaction.

Position Overview

We are seeking a friendly, organized, and motivated Entry Level Customer Service Assistant to join our Washington, DC team. In this role, you’ll support daily customer service operations by assisting clients, handling inquiries, and ensuring smooth communication between departments. This is a great opportunity for someone looking to begin a career in customer service and professional communications.

Schedule: Full-time, Monday to Friday

Location: On-site position in Washington, DC

Pay Range: $17.50 - $26.00 per hour

Responsibilities

• Assist with answering customer inquiries by phone, email, or in person
• Provide accurate information about company services and support options
• Help manage customer records, update contact details, and log interactions
• Coordinate with other departments to resolve customer concerns quickly
• Maintain professionalism and a positive attitude in all customer interactions
  
  

Qualifications

Minimum requirements

• High school diploma or equivalent (some college or training preferred)
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment
• Basic computer skills (Microsoft Office, data entry, email)
• Positive attitude and willingness to learn
  
  

What We Offer

• Competitive hourly pay
• Health, dental, and vision insurance options
• Paid training and opportunities for career growth
• Supportive, team-oriented work environment
• Recognition for strong performance and reliability