General Manager

City BBQ started in Columbus, OH in 1999 and we have grown to 76 joints in 10 states. We are an award-winning, quick casual concept that exists to serve and create happiness. We will be bringing City BBQ to Murfreesboro in the Spring of 2026 and have started the search for the General Manager who will lead our team. High value is placed on those individuals who are strong relationship builders and who operate from their own internal drive. Scratch kitchen experience is important and new restaurant opening experience is a plus! Excellent compensation and benefits. Training for this position will be out of town at our expense.

Come join City Barbeque in serving and creating happiness with America’s best BBQ, while living by 4 core values:

• Safety First
• Treat others with integrity, fairness and respect
• Deliver quality without sacrifice
• Produce profit and cash flow for long-term value
  
  

Benefits

The best BBQ comes with the best benefits :

• Quarterly Bonus Opportunities
• Your favorite BBQ-for free (up to $2,400/year)
• 25% discount when not working
• Free uniforms & free pair of slip resistant shoes
• Vacation pay*
• 401k match up to 4% of salary*
• Medical, dental & vision insurance after 60 days*
• Benefits available to those who qualify after the preliminary waiting period
  
  

Position Summary And Mission

He/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.

Summary Of Key Responsibilities

SALES AND PROFITS

• Produces positive guest count and sales growth
• Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
• Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.
  
  

OPERATIONS AND QUALITY STANDARDS

• Ensure his/her restaurant meets or exceed City Barbeque operations, sanitation and food quality standards.
• Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
• Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
• Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.
  
  

PEOPLE DEVELOPMENT

• Ensures manager team is progressing in development of skills defined in City Map
• Conducts 1-on-1 meetings with management team on a regular basis.
• Provides coaching and feedback on an on-going basis.
• Reinforces Core Values consistently.
• Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
• Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary, in a timely order
• Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.
  
  

Qualifications

EDUCATION/TRAINING-

• B.A./B.S. in related field or an equivalent in education and experience preferred
  
  

Knowledge/Skills -

• Ability to develop positive working relationships with all restaurant personnel
• Ability to speak clearly and listen attentively to guests and employees
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Ability to adapt and succeed in a fast-paced environment
• Ability to provide exceptional customer service
• Ability to lead and develop people
  
  

Work Experience -

• GM experience in the restaurant industry preferred
  
  

City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf