Compliance Manager

The Compliance Manager is responsible for development and implementation of a credit union-wide compliance management system designed to ensure that all Credit Union related regulatory guidelines and laws are followed appropriately.

This position is located at our Fishers headquarters and is 100% onsite.

What you'll do

• Lead and manage the Compliance Team, motivating employees to achieve their goals and documenting their performance.
• Identify and address training needs, ensuring employees are equipped to meet compliance standards.
• Set and enforce project timelines, holding the team accountable for meeting deadlines.
• Spearhead the creation of a comprehensive compliance management system across the credit union.
• Identify and manage compliance risks by actively monitoring sources and initiatives within the credit union.
• Coordinate the integration of laws and regulations into products, services, and programs, while keeping staff informed of regulatory changes.
• Develop and oversee a compliance risk management process for third-party relationships.
• Oversee compliance change management, complaint resolution, and related operational processes.
• Coordinate the credit union's preparation for external reviews and conduct regulatory research to support all functions.
• Assist in developing and delivering annual training programs focused on regulatory requirements.
  
  
  

This job might be for you if

• You have the ability to guide and gain cooperation from team members, taking responsibility for their actions and providing regular feedback.
• You possess strong written and verbal communication skills, can articulate detailed concepts clearly in writing, and present complex data to groups of both internal and external customers concisely. You coordinate across the organization to complete projects on time and exhibit good listening and comprehension skills, using appropriate communication methods.
• You excel at providing excellent customer service to both internal and external clients, actively solicit customer feedback to improve service, meet commitments, and manage difficult or emotional customer situations effectively.
• You thrive in a team environment, seek regular feedback, contribute to team meetings, and are willing to provide backup to other team members as necessary.
• You are accountable for producing accurate, timely, and quality work products.
• You collaborate with others to identify efficiencies and process improvements, embrace change, and focus on continuous improvement.
• You participate in professional organizations and establish relationships with compliance staff at credit unions of similar size around the region and nationally.
  
  
  

What we are looking for

• Equivalent to a college degree (BS or BA) in a relevant field; business degree preferred.
• Minimum of five years’ experience in financial institution or related experience.
• Knowledge of standard financial institution policies, procedures, and regulations.
  
  
  

Employee Perks

• Competitive Pay
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off
  
  
  

Please note A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.