Business Associate
Advocate Health Care
Date: 6 hours ago
City: Oak Lawn, IL
Salary:
$20.4
-
$30.6
per hour
Contract type: Full time
Position Requirements
High School diploma or equivalent
2 ~ 3 years of hospital registration, billing or collection experience
Knowledge of third party payors
Knowledge of the Allegra system preferred
Strong medical terminology background preferred, certification in medical terminology within one year of employment
Customer Service Experience Preferred
Knowledge of a PC computer keyboard with data entry experience
Previous Allegra experience is beneficial
Excellent communication and customer service skills
Strong interpersonal skills
Ability to function in a stressful, fast~paced environment with a high level of empathy, tact and poise
Must type 20~30 words per minute, preferred
Ability to read, enter and retrieve information from the computer terminal.
Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required.
The candidate must be able to perform physical tasks such as hearing the client, viewing the computer screen, verbalizing instructions and possessing manual dexterity for data entry ability to lift 20 lbs of computer paper, ability to work on a CRT terminal screen.
The candidate must be highly customer service oriented.
High degree of phone contact/personal one on one contact with patients, patient families, other hospital departments and physician offices.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.
Purpose
Interview, coordinate and accurately schedule Outpatient, patients for pre~procedure diagnostic testing and procedures for a variety of departments. Interview, coordinate and document highly accurate patient personal and medical coverage information in the form of admission, pre~registration and registration procedures in the most timely and cost~effective manner.
Performs all job duties under the highest 'Customer Service” standards which not only meet but exceed customer expectations.
Accountabilities
Performs all job duties under the strictest 'Customer Service” standards according to established policies and procedures.
Perform paperwork according to established policies and procedures.
Maintain computer skill level in accordance with expected turnaround times and expected work outputs as established via policies and procedures.
High School diploma or equivalent
2 ~ 3 years of hospital registration, billing or collection experience
Knowledge of third party payors
Knowledge of the Allegra system preferred
Strong medical terminology background preferred, certification in medical terminology within one year of employment
Customer Service Experience Preferred
Knowledge of a PC computer keyboard with data entry experience
Previous Allegra experience is beneficial
Excellent communication and customer service skills
Strong interpersonal skills
Ability to function in a stressful, fast~paced environment with a high level of empathy, tact and poise
Must type 20~30 words per minute, preferred
Ability to read, enter and retrieve information from the computer terminal.
Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required.
The candidate must be able to perform physical tasks such as hearing the client, viewing the computer screen, verbalizing instructions and possessing manual dexterity for data entry ability to lift 20 lbs of computer paper, ability to work on a CRT terminal screen.
The candidate must be highly customer service oriented.
High degree of phone contact/personal one on one contact with patients, patient families, other hospital departments and physician offices.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.
Purpose
Interview, coordinate and accurately schedule Outpatient, patients for pre~procedure diagnostic testing and procedures for a variety of departments. Interview, coordinate and document highly accurate patient personal and medical coverage information in the form of admission, pre~registration and registration procedures in the most timely and cost~effective manner.
Performs all job duties under the highest 'Customer Service” standards which not only meet but exceed customer expectations.
Accountabilities
Performs all job duties under the strictest 'Customer Service” standards according to established policies and procedures.
Perform paperwork according to established policies and procedures.
Maintain computer skill level in accordance with expected turnaround times and expected work outputs as established via policies and procedures.
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