High Reliability Coach, Corp Quality & Accred Ops, FT, 8:30A-5P

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description

The High-Reliability Coach will lead/facilitate cross-functional teams in the implementation of process improvements utilizing Lean Six Sigma methodologies. The role requires strong coaching, facilitation, and leadership abilities to guide team members in the development and execution of actionable plans for process improvement and process optimization. The ideal candidate will possess excellent communication skills, and be experienced in leading kaizen events. Estimated salary range for this position is $88478.97 - $115022.66 / year depending on experience.

Qualifications

Degrees:

• Bachelors.
  
  

Additional Qualifications

• Minimum of 3 years of experience in leading Lean Six Sigma projects, continuous improvement or operational excellence / lean programs.
• Lean Six Sigma Black Belt certification,external certification from an approved training program preferred.
• Project Mgmt Professional (PMP) preferred.
• Bronze / Silver Level Lean Certification preferred.
• Strong knowledge of project mgmt and change mgmt, preferably in a healthcare setting.
• Strong facilitation and coaching skills.
• Demonstrated ability to lead and influence cross-functional teams.
• Proficient in data analysis and statistical tools.
• Knowledge of BI tools and data visualization is a plus.
• Excellent presentation and communication skills.
• Proficiency with Office computer tools (e.g. Visio, PowerPoint, Excel, Access, and Word) and project management software.
• Willing to learn other applications such as Minitab, Sigma Excel, Engine Room, and Traction among others.
• High degree of customer sensitivity and attention to detail, outstanding communication skills, including listening skills, demonstrated formal/informal leadership skills, demonstrated track record of results from project management, team facilitation, and time mgmt skills.
• Strong proven business acumen and ability to translate improvements into financial impact and communicate project work to the leadership level.
  
  

Minimum Required Experience: 3 Years

EOE, including disability/vets