Engagement Director for Manufacturing

Job Description

We are seeking a strategic, results-driven, and client-focused Engagement Director to lead presales, delivery governance, and client engagement for our Enterprise Solutions—including SAP, Oracle, Salesforce, ServiceNow, and AI/GenAI—in the USA. This role will play a key role in driving business growth, ensuring delivery excellence, and maintaining high levels of client satisfaction

Key Responsibilities

Presales & Solutioning:

• Lead delivery of our SAP S4 Hana capabilities for implementation and support.
• Lead presales and solutioning for enterprise technology opportunities across SAP, Oracle, Salesforce, ServiceNow, and other platforms.
• Design transformation roadmaps that incorporate AI/GenAI, automation, and digital innovation.
• Collaborate with sales, delivery, and domain teams to develop tailored solutions for clients.
• Respond to RFPs, RFIs, and client presentations with compelling, value-driven proposals.
• Develop reusable solution assets, industry-specific accelerators, and reference architectures.
  
  

Delivery Governance

• Govern the Enterprise Solutions business, ensuring alignment with regional growth strategies and global objectives.
• Monitor pipeline health, deal conversion, and solution quality across the region.
• Drive strategic initiatives, account planning, and portfolio reviews with delivery and sales leadership.
• Ensure compliance with frameworks, local regulations, and industry standards.
• Provide thought leadership and market intelligence to shape go-to-market strategies.
  
  

Client Engagement

• Build and maintain strong client relationships, acting as a trusted advisor to senior stakeholders.
• Conduct regular client meetings to review project progress, address concerns, and identify new opportunities.
• Ensure high levels of client satisfaction through proactive communication and issue resolution.
  
  

Qualifications

• A Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field is required; an MBA is considered an additional qualification.
• Certifications in SAP S4 Hana preferred.
• Excellent communication, presentation, and stakeholder management skills.
• 20+ years of IT experience with at least 8 years in presales, solution architecture, or consulting roles in the USA.
• Strong experience in enterprise platforms (SAP, Oracle, Salesforce, ServiceNow) and their application in various industries.
• Proven t rack record of winning large transformation deals and managing complex solution cycles.
• Experience in AI/GenAI use cases and their integration into enterprise ecosystems.
• Deep understanding of the US enterprise landscape, compliance, and digital transformation drivers
  
  

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
  
  

Salary Range: $190,700-$250,400 a year