Call Center Agent
Entertainment Travel Associates
Date: 12 hours ago
City: Cincinnati, OH
Salary:
$61,000
-
$66,000
per year
Contract type: Full time
Job Description
**About the Role:**
The Call Center Agent is responsible for providing courteous and efficient customer support through inbound and outbound calls. This role focuses on maintaining high service standards and ensuring a positive experience for every caller.
Key Responsibilities
**Benefits**
**About the Role:**
The Call Center Agent is responsible for providing courteous and efficient customer support through inbound and outbound calls. This role focuses on maintaining high service standards and ensuring a positive experience for every caller.
Key Responsibilities
- Handle incoming and outgoing calls with professionalism.
- Provide accurate information and support to customers.
- Record call details and update internal systems as needed.
- Follow procedures to resolve customer inquiries effectively.
- Contribute to team goals and service quality standards.
- Clear and professional communication skills.
- Strong attention to detail and accuracy.
- Dependable, patient, and solution-oriented.
- Ability to manage calls efficiently in a structured environment.
**Benefits**
- **Competitive salary** ($61,000 – $66,000 per year).
- **Opportunities for professional growth and advancement.**
- **Collaborative and inspiring work environment.**
- Comprehensive training and mentorship programs.
- Full-time, on-site position in Washington, DC.
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