Assistant Warehouse Supervisor - Vacaville

Big companies don't make great bikes. Great people do.

Our culture is as fun and lively as the brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. The PonBike Operations team has Distribution Centers located throughout North America including Illinois, California, and Georgia. Now's the time to join the ride!

A continued commitment to and investment in our people, products, and consumers is the foundation we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!

We are connected by four core values that serve as the basis for a strong future.

• Passion to Perform: We share a passion to perform. We focus on real results. We finish what we start, and we go that extra mile. We don't give up.
• Trust to Act: We're trusted to do a good job, and we deliver it. We use that freedom to apply our talents and qualities for the best results.
• Care & Act Responsibly: We're responsible for all our actions, and we consider the consequences for our stakeholders and the environment. We're honest, open, and direct.
• Make it Fun: Enjoying your job is a serious business! We're open, informal, and cheerful. We allow everyone to be who they are.
  
  

The Assistant Warehouse Supervisor is responsible for assisting the Warehouse Supervisor in the day-to-day operations and scheduling of work performed. This position oversees and participates in the shipping, storing, receiving, and inventory control of products. Assists in leading hourly warehouse employees with a focus on training and providing work direction and guidance through coaching and timely feedback.

Salary: $68,640

Hours: Monday - Friday, 7:00AM - 4:00PM

Essential Job Responsibilities

Operations:

• Supervise daily warehouse floor operations to ensure productivity goals and service standards are consistently met.
• Issues and manages work assignments
• Provide direction, coaching, and support to warehouse associates to promote safety, teamwork, efficiency, and accountability.
• Conduct routine site inspections and complete checklists/audits to verify compliance with company policies, safety standards, and operational procedures.
• Monitor workflow and assign tasks to staff to optimize labor resources and maintain efficiency.
• Observe employee performance and provide immediate feedback, including verbal counseling, when necessary, to address performance or behavioral issues.
• Assist with enforcing company policies, operational procedures, and safety regulations.
• Support safety initiatives, including conducting toolbox talks, reporting hazards, and assisting in incident investigations.
• Track and maintain productivity metrics, reporting concerns or improvement opportunities to warehouse leadership.
• Partner with the Warehouse Supervisor/Manager in training and developing team members to build skill sets and improve overall performance.
• Serve as a role model by maintaining professionalism, promoting a positive work environment, and ensuring adherence to core values.
• Support continuous improvement efforts in warehouse operations, including process changes, cost control, and efficiency initiatives.
• Audits inbound and outbound loads.
• Reports any damaged product or any discrepancies on the product.
• Drives positive employee relations and ensures effective communication with employees on expectations, opportunities, and ways in which they may become more effective in their work.
• Assists in interviewing, onboarding, and training new employees.
• Assists in completing and presenting performance evaluations.
• Works collaboratively with Human Resources on company policies, procedures, employee engagement initiatives, performance management, and other key personnel matters.
  
  

Warehouse Equipment Operation:

• Completes necessary training and Train the Trainer certification for all PIT and warehouse equipment.
• Conduct warehouse equipment training for all new employees and all refresher requirements
• Participate in the maintenance of the PIT equipment monitoring system.
• Exhibits safe and efficient operation of the equipment.
  
  

Secondary Job Responsibilities

Inventory:

• Research and works to resolve issues with damaged, misplaced, or missing products.
• Uses WMS/ERP and Excel to sort through cycle count data.
• Analyzes inventory transactions and material flow and identifies causes of inventory inaccuracies.
• Maintains and updates inventory records within designated time frames.
• Accurately reports nonconforming loads/materials as part of the internal corrective action report process.
• Conducts research to locate products with the system, as necessary.
• Assists operations teams with discrepancies encountered during the shipping and receiving process; communicating discrepancies found to supervisors.
• Investigates all inventory errors and ensures corrective measures to prevent discrepancies.
• Prints and distributes put away reports to cycle counters.
• Maintains confidentiality of inventory records to authorized personnel.
  
  

Other Duties:

• Adheres to all company quality and customer service standards.
• Completes all required paperwork in a legible and timely manner.
• Reads, understands, uses, and follows standard operating procedures.
• Maintains a clean, neat, and orderly Warehouse.
• Assists in maintaining the security of the Warehouse.
• Conducts operations in a manner that promotes safety.
• Follows internal controls and company policies.
• Contributes to the success of the company by leading or assisting with other projects and tasks as assigned.
  
  

Essential Qualifications

• Must be legally authorized to work in the United States.
• High School Diploma, GED, or equivalent required.
• 1-3 years previous supervisory/leadership experience.
• Must be able to lift and move a minimum of 50 pounds without assistance.
• Possess a high regard for safety in the workplace.
• Ability to communicate and work well with people of all levels.
• Ability to work well under pressure in a fast-paced environment.
• Ability to become proficient in the use of SAP/WMS systems.
• Must be able to work on warehouse floor 8-10 hours a day or more.
  
  

Beneficial Qualifications

• Experience with Microsoft office software.
• Previous forklift experience preferred.
• Minimum 2 years eCommerce experience in a forward pick and replenishment environment.
• Willing to work any shift, based on business necessity.
  
  

Environmental Factors

• Exposure to weather and temperatures range from cold to hot.
• Noise level can be moderate to high throughout the facility.
• Uses a computer keyboard/mouse and views monitor for extended periods.
  
  

Essential Physical Demands and Frequency

Standing: Frequently.

Driving: Yes

Sitting: Frequently.

Bending: Frequently.

Lifting: Occasionally up to 50 lbs. unassisted.

Twisting: Frequently.

Other: Reaching, climbing and kneeling

Other: Push/Pull to move boxes.

Some of Our Great Benefits:

• Comprehensive Medical/Prescription/Dental/Vision plans
• Generous Paid Time Off Programs
• Paid Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• 401k and company match
• Commuter Incentive Program
• Paid Community Volunteer Days
• Voluntary benefits (critical illness, accident, and hospital indemnity insurance)
• Great discounts on company products
• Employee Wellness Program / EAP benefit
• Parental Leave program
• Access to group home and auto insurance
• A mix of casual yet professional culture
  
  

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.