Social Services Assistant at Heartwood Extended Care

We’re so happy that you’re considering a career with us!

Evergreen Healthcare stands as an excellent choice for those seeking a fulfilling career. Comprising a network of 11 skilled nursing and post-acute care centers across California and Washington, we take pride in bringing smiles to our residents and offering their families peace of mind. At Evergreen Healthcare, we are here to make a meaningful difference.

Job Summary:

Heartwood Extended Care in Tacoma, Washington is seeking a Social Services Assistant to support the Social Services Director in identifying and addressing each resident’s social, emotional, and psychological needs. The Social Services Assistant plays a key role in helping residents reach their full potential during their stay and contributes to effective discharge planning.

Essential Functions:

• Participate in the admission process by meeting with residents and families to review policies on advance directives, resident rights, and non-discrimination
• Conduct and document social services evaluations, including identifying resident needs and concerns
• Coordinate and provide social work services based on resident and family input
• Assist residents with financial planning, as needed
• Communicate resident issues, personal needs, and transfers with families and staff
• Collaborate with facility staff to address and resolve resident concerns
• Ensure compliance with corporate, state, federal, and regulatory requirements
• Pursue continuing education relevant to the role
• Support discharge planning and transition processes
• Maintain confidentiality of resident care and protected health information
• Report known or suspected unauthorized disclosures of sensitive information
• Address resident complaints and grievances; document and report resolution efforts to the Administrator per facility procedures
• Educate residents on rights, living wills, and related topics
• Participate in resident or group council meetings as needed, providing support and guidance
• Work under the direction of the Social Services Director
  
  
  

Education, Licensure, & Experience Requirements:

• Associate’s Degree (or higher) required
• Must meet State certification requirements
• 1 to 2 years of experience in geriatrics preferred
  
  
  

Knowledge, Skills & Abilities:

• Strong written and verbal communication skills
• Ability to work collaboratively with residents, families, and interdisciplinary teams
• Compassionate, resident-focused approach
  
  
  

Benefit Highlights:

• Competitive Wages
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
  
  
  

Heartwood Extended Care

1649 72nd St E, Tacoma, WA 98404, USA

Evergreen Healthcare Group is an Equal Opportunity Employer