^Stability Lab Tech - 5935183

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We need an individual to serve as a manual lab technician for the team, and work alongside engineers to perform validation on Mac hardware on 100’s of units at a time. The lab technician will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Responsibilities

• Doing the manual heavy lifted required by racking and maintaining 100’s of Mac NPI hardware and test devices
• Assist the team’s engineers with their requests for regression or additional data
• Keep track of 100’s of devices under test and peripherals
• Setup hardware and perform regular software updates to hardware under test
• Must be on-site during working hours to support engineers as needed and to execute tests
• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks.
• Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces
• Success Criteria/Definition of Done Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines.
• Clear and timely communication with the team
• Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail). Expected to be able to pick up items up to 50 lbs.
• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
• Expected to be available on-site 5 days a week.
• Able to quickly travel between different buildings to support labs in different locations.
• Risks Technical skillset must be strong enough to gain comfort in the role
• Fast-paced environment with constantly changing priorities and context switching
• 100% onsite at the client lab in Sunnyvale/ Cupertino, CA
  
  

Basic Qualifications

• Minimum 2+ years of work experience
• Test Infrastructure Set up expertise for Stability Lab
• Experience Troubleshoot software/Hardware issues for Mac, IPhone, IPad, GPUs/CPUs
• Expected to be able to pick hardware/equipment up to 50lbs.
• Manually prepare hardware to be tested
• HS Diploma / GED
  
  

Preferred Qualifications

• Manually prepare hardware to be tested
• Experience working in an Apple test environment
  
  

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Role Location Hourly Salary Range

California $30.25 to $40.25

Cleveland $30.25 to $40.25

Colorado $30.25 to $40.25

District of Columbia $30.25 to $40.25

Illinois $30.25 to $40.25

Maryland $30.25 to $40.25

Massachusetts $30.25 to $40.25

Minnesota $30.25 to $40.25

New York/New Jersey $30.25 to $40.25

Washington $30.25 to $40.25

Walnut Creek, CA

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