Sterile Processing Supervisor - WIC Central Processing - Full Time Days

Brief Description

Job Objective:

Under the direction of the Sterile Processing Manager, the WIP Sterile Processing Supervisor oversees daily sterile processing operations within the Women’s and Infant Pavilion (WIP) SPD area. This position provides on-site leadership, technical expertise, and staff supervision to ensure proper decontamination, assembly, sterilization, storage, and distribution of surgical instruments and equipment in accordance with AAMI, AORN, TJC, CDPH, and hospital standards. The Supervisor acts as a liaison between the main SPD, WIP surgical services, and other departments, ensuring quality, consistency, and compliance with regulatory requirements.

Duties and Responsibilities:

• Leadership & Supervision
• Oversees daily workflow of WIP SPD to ensure timely processing and delivery of instruments, equipment, and sterile supplies.
• Provides direct supervision to assigned SPD Technicians, monitors performance, attendance, and compliance with department standards.
• Conducts daily huddles, communicates priorities, and ensures alignment with main SPD operations.
• Provides input on scheduling, assignments, and coverage needs, coordinates with SPD Manager for staffing adjustments.
• Participate in interviewing and training new personnel.
• Serves as a mentor and technical resource for staff, reinforcing adherence to IFU and regulatory standards.
• Operations
• Ensures proper decontamination, assembly, packaging, and sterilization of surgical instruments in accordance with manufacturer IFUs and regulatory requirements.
• Monitors quality assurance measures including biological, chemical, and mechanical indicators.
• Oversees maintenance of sterilization logs and documentation for compliance.
• Assist Manager with the development and implementation of standard operating procedures and competency checklists for WIP SPD.
• Monitors equipment performance and coordinates with Biomed and Engineering for preventative maintenance and repairs.
• Maintains safe and aseptic work conditions within the department; ensures staff use PPE and comply with infection control standards.
• Education, Training, and Quality
• Provides orientation and competency validation for new and existing staff.
• Assists with department in-service education, audits, and competency assessments.
• Participate in department quality assurance, infection prevention, and performance improvement initiatives.
• Reports variances, equipment failures, or process deviations to SPD Manager promptly.
• Supports the development of cross-training between main SPD and WIP SPD to maintain coverage and consistency.
• Customer Service / Communication
• Serves as primary point of contact for WIP Operating Room leadership and staff regarding SPD-related issues.
• Collaborates with OR, Labor & Delivery, and ancillary departments to ensure instrument availability and case readiness.
• Promotes teamwork, accountability, and open communication between WIP SPD and main SPD staff.
  

Non-Essential Duties:

• Assists the SPD Manager in preparing reports, metrics, and data summaries for department meetings or performance improvement initiatives.
• Participates in departmental audits, environmental care rounds, and tracer activities as needed.
• Supports the scheduling of preventive maintenance with Biomed and Engineering when equipment issues are identified.
• Provides input on supply and equipment purchasing requests as requested by the SPD Manager.
• Assists in coordinating vendor visits for instrument repairs or demonstrations under the direction of the SPD Manager.
• Maintains department bulletin boards, communication binders, and training documentation.
• Supports the SPD Manager in organizing in-service education and staff competency fairs.
• Assists in maintaining accurate records for sterilization load logs, temperature monitoring, and biological indicator results.
• Participates in multidisciplinary process improvement projects within Surgical Services when assigned.
• Performs other related duties as assigned or required to ensure efficient department operation and continuity of services.
  
  

Knowledge, Skills and Abilities:

Knowledge

• Working knowledge of AAMI, AORN, TJC, CDPH, OSHA, and other applicable regulatory standards.
• Comprehensive understanding of sterile processing functions including decontamination, sterilization, assembly, and distribution.
• Knowledge of surgical instrumentation and equipment specific to Women’s Services.
  
  

Skills

• Demonstrated ability to prioritize workflow and delegate appropriately.
• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and decision-making skills.
• Proficiency in computer systems used for instrument tracking and documentation.
  
  

Abilities

• Ability to lead and motivate staff while maintaining professionalism and accountability.
• Ability to educate, coach, and develop team members.
• Ability to multitask and adapt to rapidly changing priorities.
• Ability to work collaboratively with multidisciplinary teams.
  
  

AVMC Values: All AVMC employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
  
  

Management Competencies: All AVMC management (Supervisor, Manager, and Assistant Director) will effectively demonstrate these behaviors:

• Conflict Management
• Problem Solving
• Timely Decision Making
• Process Management
• Fairness to Direct Reports
• Hiring & Staffing
• Developing Direct Reports
  
  

Education and Experience:

Education

• High School Diploma or GED required.
• Completion of a Sterile Processing education program required.
• Associate’s degree preferred.
  
  

Experience

• Minimum three (3) years of experience in sterile processing within an acute care hospital required.
• At least one (1) year of lead or supervisory experience preferred.
• Experience in Women’s Services or L&D surgical environments highly desirable.
  
  

Required Licensure and/or Certifications:

• Current certification as a Central Service Technician (CRCST or CSPDT) required.
• Certification in Leadership (CHL) preferred or required within one year of hire.
• Certified Instrument Specialist (CIS) or Certified Endoscope Reprocessor (CER) preferred.
  
  

AVMC Conduct/Compliance Expectations:

• Ability to adhere with AVMC Attendance and Punctuality Policy.
• Ability to adhere with AVMC Leaves of Absence Policy.
• Ability to adhere with AVMC Paid Time Off (PTO) Policy.
• Ability to adhere to the department dress code.
• Ability to organize work and establish priorities.
• Ability to expand on own initiative in performance of duties.
• Skill and ability to follow the telephone etiquette/standards.
• Ability to function effectively under pressure and meet time parameters.
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
• Ability to maintain the confidentiality of patient, hospital and department information.
• Ability to adhere to safety rules and regulations.
• Safely and effectively uses all equipment necessary to carry out duties.
• Ability to interpret and function under hospital and department policies and procedures.
• Conforms with required and appropriate accreditation and regulatory requirements.
• Conforms with and supports hospital quality assurance and improvement guidelines.
• Ability to participate effectively in department and hospital staff education.
• Display a willingness to work as a team player.
• Ability to give and support the highest level of patient/customer satisfaction at all times.
• Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct.
  
  

Physical Requirements and Working Conditions:

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Requirements

Education and Experience:

Education

• High School Diploma or GED required.
• Completion of a Sterile Processing education program required.
• Associate’s degree preferred.
  
  

Experience

• Minimum three (3) years of experience in sterile processing within an acute care hospital required.
• At least one (1) year of lead or supervisory experience preferred.
• Experience in Women’s Services or L&D surgical environments highly desirable.
  
  

Required Licensure and/or Certifications:

• Current certification as a Central Service Technician (CRCST or CSPDT) required.
• Certification in Leadership (CHL) preferred or required within one year of hire.
• Certified Instrument Specialist (CIS) or Certified Endoscope Reprocessor (CER) preferred.