Mortgage Loan Processor - Closer

Description

Position Summary

The Mortgage Loan Processor – Closer plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.

The ideal candidate will have extensive experience in processing, closing, and post-closing functions, with a strong command of compliance requirements, including TRID, RESPA, TILA, HMDA, and Fair Lending regulations. This role requires exceptional attention to detail, sound judgment, and the ability to manage a high-volume pipeline independently while providing superior service to members and internal partners.

Key Responsibilities

• Loan Setup & Processing
• Establish and maintain complete loan files in Encompass 360 (ICE Mortgage Technology) with full accuracy and documentation integrity.
• Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance.
• Review and validate income, employment, assets, and liabilities per investor or portfolio requirements.
• Submit files through Desktop Underwriter (DU) or equivalent automated underwriting systems.
• Ensure all HMDA data fields are accurate and updated in the Loan Origination System to support annual reporting.
• Pipeline Management & Communication
• Manage an active pipeline of approximately 30 mortgage loans from submission through funding, ensuring target turn times and closing dates are achieved.
• Proactively communicate with members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders to resolve conditions and ensure timely closings.
• Maintain a service-oriented approach that reflects IDB Global FCU’s member-focused mission.
• Closing & Funding
• Prepare, review, and audit Loan Estimates (LEs) and Closing Disclosures (CDs) for TRID and investor compliance.
• Coordinate settlement dates and deliver accurate closing packages to title and escrow partners.
• Review title reports, payoffs, and homeowner’s insurance for accuracy; clear vesting, lien, and judgment issues before funding.
• Monitor rate locks, ensure deadlines are met, and prepare funding requests for timely wire delivery.
• Post-Closing & Compliance
• Perform thorough post-closing reviews to verify document completeness and compliance.
• Deliver and scan all executed documents for servicing or investor delivery.
• Track and reconcile trailing documents, recorded instruments, and final title policies.
• Maintain complete HMDA accuracy throughout the loan lifecycle and assist with the annual reporting process.
• Adhere to all applicable laws and regulations, including RESPA, TILA, TRID, Fair Lending, BSA/AML, and OFAC compliance.
• Scan, upload, and deliver closing documents to the Servicing company MLS.
• QC uploaded documents in MLS for portfolio delivery accuracy
  
  

Performance Expectations

• Maintain = 2 business days from final approval to delivery of closing documents.
• Achieve = 98% TRID and documentation accuracy rate.
• Ensure 100% accuracy in HMDA data for annual submission.
• Maintain zero investor or servicing rejections due to documentation deficiencies.
• Deliver consistent, proactive communication and exceptional member service.
  
  

Requirements

Qualifications

• Language: Bilingual English/Spanish preferred.
• Education: Bachelor’s degree preferred; high school diploma with equivalent experience accepted.
• Experience: Minimum 6 –10 years of hands-on experience in mortgage processing, closing, and post-closing (credit union or community bank experience preferred).
• Technical: Expertise with Encompass 360, Microsoft Office Suite, and Fannie Mae DO system; experience with DocuSign and e-closing platforms a plus.
• Skills: Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.
  
  

IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short—and long-term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan. This position pays between $33.62 and $42.03, depending on the candidate's qualifications and experience, and is also eligible for an annual incentive.