Business Process Reengineering

Business Process Reengineering, Lansing, MI, US

Business Process Reengineering

Position Overview

The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities

• Process Analysis & Improvement
• Review and document current grant-related business processes and workflows.
• Identify opportunities for process optimization and recommend improvements.
• Analyze federal policy changes and advise OES on necessary application updates.
• Stakeholder Engagement & Communication
• Facilitate meetings with business stakeholders, technical teams, and external consultants.
• Act as the primary point of contact for field consultants regarding application issues.
• Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
• Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• Translate business needs into clear, actionable technical requirements.
• Leadership & Team Coordination
• Lead and mentor a team of business analysts.
• Delegate tasks effectively and ensure alignment with project goals.
• Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Documentation & Knowledge Management
• Maintain comprehensive documentation on the project SharePoint site.
• Ensure all process changes and decisions are well-documented and accessible.
  

Required Skills & Qualifications

• Proven experience in business process reengineering or business analysis.
• Strong understanding of the software development lifecycle (SDLC).
• Experience working with grant management systems or government funded programs is a plus.
• Excellent communication, facilitation, and interpersonal skills.
• Demonstrated leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
• Self-starter with strong critical thinking and problem-solving abilities.
  
  

Skills

• Exposure to Complex IT web Applications, within the past 5 years Required 5 Years
• Experience in gathering and documenting business feedback and incorporating changes into current processes Required 5 Years
• Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years Required 5 Years
• Experience working with multiple teams, internal and external to support a project, it’s business processes and training needs. Required 5 Years
• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations Required 5 Years
• Experience working as a liaison between the development team and project manager or business client in a software development project Required 3 Years
• Experience with Azure DevOps; including creating User Stories and queries Required 1 Year Experience with Federal, State or local grant management systems Highly Desired 1 Year
• Experience developing wireframes, mockups, & prototypes in Figma or comparable design software Highly Desired 1 Year
• Project management skills and knowledge in project management and related methodologies Highly Desired 6 Months
• Experience with Microsoft SharePoint Highly Desired 6 Months
  
  

Required Skills

• Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years
• Experience in gathering and documenting business feedback and incorporating changes into current processes - 5+ years
• Experience working with multiple teams, internal and external to support a project, it’s business processes and training needs - 5+ years
• Experience working as a liaison between the development team and project manager or business client in a software development project (strong understanding of SDLC) - 3+ years
• Experience with Azure DevOps; including creating User Stories and queries - 1+ years
  
  

Preferred Skills

• Experience with Federal, State or local grant management systems - 1+ years
  
  

Benefits At IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.