Spa Operations Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Training & development
• Vision insurance
  
  

We are seeking a dedicated and experienced Spa Manager to oversee the daily operations of our spa. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for providing outstanding customer service. As the Spa Manager, you will be responsible for ensuring a welcoming atmosphere for clients while managing staff and maintaining high standards of service.

This position requires weekend and evening availability.

Base pay PLUS quarterly bonuses

Duties

• Oversee daily spa operations, ensuring all services are delivered to the highest quality standards.
• Manage staff schedules, conduct employee orientation, and provide ongoing training to ensure team members are equipped with necessary skills.
• Handle cash management and financial transactions accurately, maintaining detailed records of sales and expenses.
• Develop and implement marketing strategies to promote spa services and increase client retention.
• Negotiate with vendors for supplies and services to optimize operational efficiency.
• Communicate effectively with clients to understand their needs and address any concerns promptly.
• Monitor inventory levels and order supplies as needed to ensure smooth operations.
• Foster a positive work environment through effective team management and leadership practices.
• Conduct interviews for new staff members, assessing their fit within the team culture.
  
  

Qualifications

• Proven experience of at least 3 years in a managerial role within the spa or wellness industry is preferred.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written, to interact effectively with clients and staff.
• Demonstrated leadership capabilities with experience in team management and employee development.
• Proficient in cash handling procedures and financial record keeping.
• Time management skills to prioritize tasks efficiently in a fast-paced environment.
• Ability to negotiate contracts with vendors effectively.
  
  

Benefits

• Medical, Dental, and Vision Options
• Employee Discounts
• Bonus Opportunities
  
  

Job Type: Full-time

Work Location: In person

Compensation: $48,000.00 - $50,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.