Front Office Specialist

About Us

At Team Housing Solutions, we’re passionate about delivering exceptional temporary lodging services to organizations sending teams across the United States and around the globe. We build housing solutions on-demand by partnering with property owners, asset managers, and third-party providers—offering unmatched flexibility and cost savings for our clients.

Our mission? To provide superior temporary lodging experiences through streamlined systems, impeccable service, and a collaborative spirit that values our dedicated team, supply partners, and clients alike.

About The Role

The Front Office Specialist serves as the face of Team Housing Solutions. The ideal candidate is professional, discrete, organized, and thrives in a fast-paced, fluid, service-focused environment.

Job Duties

Reception and Front Desk Management

• Serve as the first point of contact for guests, clients, and employees—greeting visitors and answering phones in a scripted, professional, and friendly manner.
• Manage front desk operations, including mail and package handling, visitor logs, and security protocols.
• Maintain a tidy and welcoming reception area and lobby.
  
  

Office Management

• Oversee day-to-day office operations, ensuring a clean, organized, and functional workspace throughout.
• Identify and implement process improvements to increase efficiency and productivity.
• Oversee and streamline administrative procedures, systems, and office operations.
• Coordinate meeting room reservations and ensure conference rooms are clean, stocked, and set up appropriately for meetings.
• Manage office supply inventory; order and maintain general office, kitchen, and restroom supplies.
• Prepare reports and presentations as assigned.
• Organize office layout, maintain seating chart.
• Maintain the office condition and coordinate with facilities management to arrange necessary repairs.
• Service as point of contact for fleet vehicle checking in and out.
• Develop, implement, and maintain office policies and procedures.
• Coordinate with cleaning crews and oversee upkeep of general facilities.
• Engage in light cleaning of shared spaces to include wiping off counters, disposing of garbage, etc.
  
  

Culture and Events

• Asist in internal communications, such as announcements and employee updates.
• Help foster a positive workplace culture by organizing employee recognition programs and wellness initiatives.
• Plan and execute internal events such as team lunches, holiday parties, birthday celebrations, anniversary recognition, and company celebrations.
• Act as a go-to resource for employees, promoting a welcoming and inclusive atmosphere.
• Manage the administration of the corporate giving program.
  
  

Administrative Support

• Act as a resource to the leadership team by assisting with administrative tasks with a high degree of discretion
• Schedule meetings and manage calendars for staff
• Assist with document preparation, data entry, and reporting as needed
• Provide support for special projects and company-wide initiatives
• Ensure compliance with office policies and support audits and record-keeping
• Manage and coordinate administrative procedures and systems
• Maintain confidentiality and handle sensitive information with professionalism
• Run errands as needed (post office, bank, food pick up, etc.)
• Work under pressure with numerous interruptions
• Communicate with a high level of confidentiality and discretion.
• Additional duties as assigned
  
  

Minimum Position Requirements

• 3-5 years’ experience as a receptionist or front office manager
• Knowledge of office administrator responsibilities, systems, and procedures
• Mastery of MS Office (MS Excel, MS Forms, MS Teams, and MS Outlook, in particular)
• Demonstrated ability for problem solving, creative thinking, and a proactivity
• Hands-on experience with office machines (e.g., printers, badge making equipment, and fax machines)
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Experience in event planning is preferred
• High school diploma required.