Tour Ambassador (SoFi Stadium)

ASM Global


Date: 1 day ago
City: Inglewood, CA
Contract type: Part time
LEGENDS GLOBAL

Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality.

Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Job Summary

To meet the high expectations associated with SoFi Stadium and to serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department. The role of a Tour Operations staff member is to effectively give information about SoFi Stadium in an entertaining, engaging and informative way.

Main Responsibilities

  • Provide exceptional customer service to stadium visitors
  • Setup/Tear Down and Facilitate various on-field activities for Field Experiences
  • Maintain a professional image and pleasant demeanor at all times
  • Be knowledgeable about all parts of the field activities operation as well as general stadium information
  • Enjoys being part of athletic activities in large groups of people
  • Work with fellow team members to keep tour route monitored in an effective manner
  • Communicate with team mates and supervisors via 2-way radio
  • Ensure safety of all visitors

Required Skills And Experience

  • Must have excellent interpersonal skills
  • Must be able to engage all Guests of all ages in athletic challenges
  • Ability to demonstrate a positive, team-oriented attitude
  • Must be comfortable serving visitors of all backgrounds and ages
  • Must be willing to be flexible with their schedule and daily assignments
  • Must have internet access for scheduling purposes
  • Ability to stand for long periods of time, walk long distances, bend, kneel, squat, run
  • Ability to work in an inside/outside environment where cold/hot temperatures are possible
  • Bilingual skills are a plus

Physical Requirements

  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
  • Ability to walk long distances
  • Ability to walk, run, jump, bend, kneel, squat
  • Ability to lift and/ or move up to 50 pounds

Compensation: $20.00/hr

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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