Certified Application Counselor (Bilingual English/Spanish)
URBAN HEALTH PLAN, INC.
Date: 8 hours ago
City: Bronx, NY
Contract type: Full time
Job Description
Position Summary:
We are currently hiring Certified Application Counselors for our Outreach and Enrollment Department. The CAC will enroll and assist individuals and families in our community with Health Insurance by way of the NYS of Health Marketplace. The CAC will assist individuals and families in navigating the healthcare system by providing direct support with health insurance enrollment, coverage navigatio, access-to-care guidance and social support referrals. Staff will serve as a resource to help clients understand and maintain their health coverage, connect to affordable care options and access essential community-based services.
Minimum Qualifications
As a full time associate at Urban Health Plan, you will enjoy:
Applicants must be comfortable working onsite, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday 8:00am - 5:00pm with occasional Saturdays as needed. Must be comfortable providing coverage at UHP sites including occasional coverage in Corona Queens and Central Harlem as needed.
About Urban Health Plan
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Job Requirements
Position Summary:
We are currently hiring Certified Application Counselors for our Outreach and Enrollment Department. The CAC will enroll and assist individuals and families in our community with Health Insurance by way of the NYS of Health Marketplace. The CAC will assist individuals and families in navigating the healthcare system by providing direct support with health insurance enrollment, coverage navigatio, access-to-care guidance and social support referrals. Staff will serve as a resource to help clients understand and maintain their health coverage, connect to affordable care options and access essential community-based services.
Minimum Qualifications
- High School Diploma or GED is required.
- Proficiency with Microsoft Word, Excel, and PowerPoint is required.
- Bilingual English/Spanish is required.
- Previous experience as Facilitated Enroller, IPA Navigator, or other enrollment-based health care positions is a huge plus, however this is an entry level role and training will be provided.
- Knowledge of Affordable Care Act.
- Strong attention to detail.
- Experience with data entry.
- Assist and Enroll individuals and families with Health Insurance enrollment through the New York State of Health Marketplace, Access NY, and Medicare programs.
- Refer uninsured consumers to Navigators, CAC's or the CSS Helpline for enrollment or renewal assistance.
- Help consumers apply or recertify for programs such as Medicaid (Non-MAGI), Extra Help, EPIC, and the Medicare Savings Program.
- Support consumers unable to qualify for coverage, including undocumented individuals, by connecting them to free or low-cost care options (e.g., NYC Care, hospital financial assistance, FQHC's)
- Educate consumers on insurance rights, plan benefits, cost-sharing, and prescription coverage, and assist in choosing, switching, or disenrolling from health plans.
- Guide consumers through coverage issues, such as finding in-network providers, obtaining prior authorization, or understanding Explanation of Benefits (EOBs)
- Address social support needs (housing, food, legal, employment, mental health, substance abuse, etc) through appropriate referrals within or outside the organization.
- Attend community events, health fairs, etc. and build community partnerships.
- Meet requirements set by funding source and by the agency, including programmatic monthly & daily reports.
As a full time associate at Urban Health Plan, you will enjoy:
- Fully funded Health Insurance for yourself.
- 73.5% funded Health Insurance for your family.
- Dental, Vision, and Prescription Coverage
- $50,000 term life Insurance
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Program
- Employee Assistant Program
- Fitness Discounts and Perks through our medical plan.
Applicants must be comfortable working onsite, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday 8:00am - 5:00pm with occasional Saturdays as needed. Must be comfortable providing coverage at UHP sites including occasional coverage in Corona Queens and Central Harlem as needed.
About Urban Health Plan
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
Job Requirements
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