Assistant Food & Beverage Manager

Job Details

Level

Management

Job Location

HILLWOOD - NASHVILLE, TN

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$23.00 - $25.00

Travel Percentage

None

Description

Position Title: Assistant Food and Beverage Manager

Department: Food and Beverage

Reports To: Food & Beverage Director, F&B Manager

Supervises: Hostesses, Server Assistants, Food Runners, Servers, Bartenders & Dining Supervisors

Employment Status: Full-Time

FLSA Status: Non-Exempt

Effective Date: September 19, 2025

Position Summary

The Assistant F&B Manager is responsible for ensuring that members and their guests have a pleasant and memorable dining experience. Responsible for assisting with daily food and beverage operation, the Assistant F&B Manager monitors setup, maintenance, cleanliness, and the safety of dining areas. As part of assisting with daily operations, the Assistant F&B Manager is responsible for supervising the dining room staff and providing exceptional service to members and guests. As an Assistant F&B Manager, the individual will be responsible for acting as Manager on Duty (MOD) for lunch service, dinner service, and member events when applicable.

HILLWOOD COUNTRY CLUB TEAM VALUES

Accountability

“We take ownership of our actions, ensuring we fulfill our responsibilities with integrity and a strong commitment to excellence.”

Adaptability

“We remain flexible and open to change, constantly seeking ways to improve and evolve to meet the needs of our members and the demands of our dynamic environment.”

Attention To Detail

“We strive for perfection in everything we do, carefully considering every detail to create memorable experiences for our members and guests.”

Integrity

“We act with honesty, transparency, and fairness in all our interactions, building trust and upholding the highest ethical standards.”

Member-Centric

“We place our members at the heart of everything we do, always prioritizing their needs and desires to ensure a welcoming and exceptional experience.”

Professionalism

“We demonstrate respect, expertise, and dedication in all aspects of our work, always maintaining a high standard of communication, conduct, and appearance.”

Teamwork

“We collaborate and support one another, working together as a cohesive unit to achieve our common goals and create a positive, inclusive environment for all.”

Respect

“We foster an inclusive and welcoming atmosphere where every member, guest, and teammate are treated with dignity and consideration.”

By embodying these values, we ensure Hillwood Country Club remains a place where our members feel valued, respected, and consistently delighted with the services we provide.

Essential Duties And Responsibilities

• Provides immediate attention to all members and guests as needed.
• Assists in taking beverage orders and serves food where needed.
• Help to pour and refill wine, coffee, water, and other beverages served with and after the meal.
• Help clear soiled dishes as needed.
• May serve as the Club's opening or closing manager or manager on duty.
• Greets members and guests.
• Coordinates food service between kitchen and banquet service staff.
• Inspects all linens daily for proper appearance.
• Helps to resolve member and guest complaints.
• Ensures that all safety, accident, and emergency policies and procedures are in place and
  
  

consistently followed.

• Assist management in daily operation of the Food & Beverage Service.
• Working closely with Food & Beverage Managers to coordinate food service between kitchen and dining
  
  

staff and coordinate operating procedures for all staff pertaining to the food service being offered.

• Must be able to assign, monitor, and complete all opening and closing procedures for all service staff.
• Monitor and enforce Hillwood Country Club rules, policies and procedures for members, guests, and
  
  

staff.

• Able to work at a rapid pace while maintaining attention to detail, and the ability to multi-task.
• Must have good supervisory skills.
• Must have excellent communication skills and ability to promote sales.
• Interact with members to answer questions, solve problems, oversee services, and ensure
  
  

member satisfaction.

• Undertake special projects that are assigned by the F&B Director.
• Must be skilled in time management.
• Must have teaching and motivational skills.
• Must exhibit an excellent service attitude and be willing to go above and beyond to accommodate the
  
  

members and exceed their expectations.

• Must be flexible and able to adjust to meet the changing needs of Hillwood Country Club and the
  
  

membership.

• Must maintain a level of professionalism and communicate effectively.
• Must show enthusiasm for the job and for Hillwood Country Club.
• Must be considerate, patient, and willing to help fellow staff members.
• Must have a good self-image and be able to command the respect of the employees.
• Must be able to tolerate pressure and work calmly and efficiently during busy times.
• Possess the highest work ethics, personal morals, and honesty beyond reproach.
  
  

JOB TASKS

• Receives and greets members and guests.
• Coordinates food service between kitchen and service staff.
• Ensures staff is properly uniformed.
• Maintains all silver service ware items.
• Resolves member/guest complaints.
• Assures that all safety, accident and emergency policies and procedures are in place and
  
  

consistently followed.

• Ensures new hires are familiar with Point-of-Sale procedures.
• Inspects dining room to ensure proper maintenance, cleanliness, and safety.
• Ensures all storerooms are clean and organized.
• Assures that pre-opening cleaning tasks are assigned and completed as required.
• Monitor’s dining reservations.
• Assists in monthly beverage inventory.
• Assists with table clearing and resetting as needed.
• Suggests when additional service supplies and small equipment are needed.
• Assists in dining room inventory assessments.
• Performs other duties as directed by Management.
• Adheres to all policies and procedures, memos, and oral instructions.
• Maintains Food Safety Certification.
• Maintains Alcoholic Beverage Certification.
  
  

Qualifications

MINIMUM QUALIFICATION (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor’s degree (B.A.) from a four-year degree college or university; or one or two years related.
  
  

experience and/or training; or equivalent combination of education and experience.

• Minimum of 2 years of supervisory experience required in fine dining or upscale.
  
  

Restaurant. Country Club Experience Is Preferred.

• Professional, articulate, friendly, and punctual.
• Possess and exhibits the drive to provide exceptional Member service.
• Full-time, flexible hours are required (must be able to work days, nights, weekends, holidays).
• Food safety certification.
• Alcoholic beverage certification.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the team member is regularly required to sit, stand, and walk for long periods of time. The team member is required to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. The team member is occasionally required to stand, walk, climb or balance; stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document ae the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.