Sr Business Analyst - Creative Operations - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Quality at UnitedHealth Group means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it's in our DNA and why we're in business - to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality.

The Senior Business Analyst, Creative Partners participates in a high-performing team within the Creative Center of Excellence (CCoE), responsible for supporting the maintenance of enterprise-wide creative operations. This role ensures the seamless integration of internal and external creative resources, drives operational excellence through workflow optimization, and delivers reporting and resourcing solutions that support creative impact and business value.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Workflow Management
• Support adoption and optimization of tools such as Workfront, and DAM systems to streamline task management and asset tracking
• Serve as SME to evaluate and resolve workflow process issues
• Serve as liaison between the creative team and Workfront Administration team
• Develop creative workflow job aids and conduct regular creative team training sessions
• Perform basic project management and creative resourcing functions for Creative Partners
• Reporting and Performance Measurement
• Monitor and maintain availability reporting, time tracking, and productivity dashboards to inform resourcing decisions and forecast capacity
• Create, evaluate and distribute monthly or quarterly productivity reports
• Serve as data SME for Creative Partners performance reporting requests
• Support Creative Partners invoicing and budget management
• Creative Platforms Management
• Manage Doc360 Asset Management tool
• Manage Adobe Asset Management structure and process
• Support research and development of AI tools for Creative Operations functions
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 2+ years of experience in creative or marketing operations, project management, or marketing execution roles
• 2+ years of experience in Adobe products, including Workfront and Digital Asset Management (DAM)
• Experience learning and navigating various Creative and Marketing support tools - e.g. Adobe Suite, Doc360 (or other asset management tools), Photo libraries (e.g. Getty Media Manager), Canva, Figma, etc.
  
  

Preferred Qualifications

• Experience in healthcare, or enterprise marketing environments
• Proven success managing workflows across multiple brands or business units
• Solid strategic thinking, communication, and stakeholder management skills
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.