Buisness Support (Office Specialist 2)

Initial Posting Date

10/23/2025

Application Deadline

11/02/2025

Agency

Department of Human Services

Salary Range

$3,429 - $4,622

Position Type

Employee

Position Title

Buisness Support (Office Specialist 2)

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Do you thrive on keeping things organized and helping teams succeed? Join the Oregon Child Abuse Hotline (ORCAH) as a Business Support (Office Specialist 2) and play a key role in coordinating training and supporting program operations.

Summary Of Duties

As a Business Support, you will:

• Provide general administrative support to managers, keep confidentiality, follow policies and procedures, and take part in required trainings and in-office activities.
• Support Screening Operations meetings by scheduling them, preparing materials, taking notes, and keeping track of follow-up tasks.
• Manage communication with both internal teams and community partners. This includes sending updates, managing Microsoft Teams channels, and keeping email lists.
• Track training activities using tools like Smartsheet and Excel. This includes checking attendance, recording who completed training, and sharing sign-up information.
• Support prevention efforts by collecting data, attending meetings, and building relationships with outside agencies to help connect families to services.
• Keep internal resources up to date, such as the ORCAH OWL intranet page and presentation materials.
• Help with hiring by scheduling interviews, contacting candidates, preparing materials, joining interviews, and handling related paperwork.
• Support the creation and proofreading of materials, such as PowerPoint presentations, forms, and written content, by reviewing for clarity, accuracy, and formatting as needed.
• You will attend in-person trainings for staff members who are taking part virtually. This includes:
• Bringing a laptop or device so the remote staff member can be present, follow along, and engage in real time.
• Facilitate communication by speaking on their behalf if they have questions or comments.
• Moving the device between groups or activities so virtual participant can fully engage with the training.
  

Minimum Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or
• An associate degree in any field. Or
• An equivalent combination of education and experience.
  
  

Essential Attributes

We are looking for candidates with:

• Experience communicating in writing and in person with coworkers, job candidates, and external partners to clearly explain technical information, policies, and guidelines in ways that are easy to understand for people from diverse backgrounds.
• Experience providing respectful and inclusive customer service to coworkers, job candidates, and community partners.
• Experience managing time effectively to stay on task, meet deadlines, and respond promptly to requests.
• Experience using Microsoft Word, Excel, Outlook, and PowerPoint to create, edit, and manage documents and presentations.
• Experience using Excel, Smartsheet, or similar tools to accurately enter, organize, analyze, and track large sets of data.
  
  

Working Conditions

• This is a hybrid position. You will work both in the office and occasionally from home. Remote work depends on business needs and must be discussed and approved by your manager.
• The regular work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific Time). Some flexibility may be needed based on business needs.
• Some travel may be needed to support or attend trainings. In rare cases, this may include overnight travel if the location is several hours away. A valid driver’s license or other reliable transportation is acceptable, including carpooling with other staff.
• You will attend in-person trainings for staff members who are taking part virtually. This includes:
• Bringing a laptop or device so the remote staff member can be present, follow along, and engage in real time.
• Facilitate communication by speaking on their behalf if they have questions or comments.
• Moving the device between groups or activities so virtual participant can fully engage with the training.
• You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.
• You may meet situations requiring quick decision-making to ensure your safety or the safety of others.
  

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application materials. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
  
  

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
  
  

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
  
  

Employment Preference

Veterans’ preference

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
  
  

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.
  
  

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.

Please include the job requisition number: REQ-189636.

• Recruiter: Amanda Alvarado.
• Email: [email protected]
• Phone (call or text): 541-709-8695.